Years of professional experience in SCM
Hi, I’m
Muhammad Asim
Riyadh,Riyadh Region
Summary
To broaden the spectrum of knowledge while working in a progressive and result oriented organization where performance and achievements are the basis for growth and rewards.
Overview
6
4
Years of post-secondary education in computer science
Work History
DiggipacksRiyadh, Riyadh Region
Senior operations executive
01.2024 - Current
Job overview
- Managing around 50 clients along 20 warehouses with almost 1.5M inventory database 15K customers orders & 25K receiving of products daily average.
- Devising strategic objectives to guide business decision-making and achieve long-term goals.
- Strong following up on order processing replenishment receiving clients urgent requests and 3PL delivery delays.
- Delivering impressive business growth while creating cost-effective solutions to meet required budget.
- Keep reducing costs and improve operations by analyzing processes and customer feedback.
- Securing process improvements and high lighting the errors misprocess for increased quality, compliance and efficiency.
- Drafting periodic reports to inform upper management on KPIs and operational issues.
DiggipacksRiyadh, Riyadh Region
Key accounts executive
08.2023 - 12.2023
Job overview
- Resolved client complaints quickly and used feedback to improve account management services.
- Reported on account progress, targets and forecasts and sought solutions to performance issues.
- Provided first-class client services, from onboarding to daily account management.
- Built and developed constructive relationships with clients to increase account spending and loyalty.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Directed retail and wholesale operations, scrutinizing and improving existing processes to boost efficiency.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
Ustul logisticsRiyadh, Riyadh Region
Warehouse operations supervisor
09.2021 - 07.2023
Job overview
- Supervised daily processes to ensure all Key
Performance Indicator (KPI) metrics are met or exceeded - Enhanced picking and packing output through targeted team coaching and feedback.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
- Reported daily warehouse performance data and updated company logs.
- Delivered performance appraisals to drive team productivity.
- Complied with the logistics and distribution center, budgetary constraints for the warehouse and monitors all controllable expenses such as Overtime, Salary, Temporary help, Supplies, LTL costs, Facility Maintenance expense
- Provided guidance to receiving, put-away/replenishment and ticketing that stays with established metrics of a 48-hour turn.
Sun & sand sportsRiyadh, Riyadh Region
E-commerce fulfillment specialist
03.2020 - 07.2021
Job overview
- Achieved high levels of customer satisfaction through excellence in receiving, identifying dispatching and assuring quality of goods.
- Supervised and managed 120+ staff including team leaders, WH assistants & drivers to achieve the company goals and daily targets with customers satisfaction.
- Scheduled and overseed warehouse staff. Measured and reported warehouse activities and employee's performance.
- Maintain daily communication with TPL for shipping coordinate, cut off time and transit time control.
- Followed the FIFO process. Implemented and manage KPIs, Ensured SLA objectives of ship out in full and on time
- Collaborates with retail and sales department to develop strategic plans and procedures to increase the efficiency of warehouse practice & delivery of good on time.
Sun and sand sportsRiyadh, Riyadh Region
Warehouse team leader
05.2019 - 01.2020
Job overview
- Delegated tasks and coordinated warehouse workflow to support continuous productivity.
- Process Inbound & Outbound in System.
- Overseed the efficient receipt, storage, preparation and dispatch of goods. Follow strategic planning, coordinating, administration of goods to meet company’s requirements.
- Ensure that stock inventory is carried out in a timely manner and that it is in line with the stock balance to avoid mix up
- Assist in maintaining the security of warehouse Conduct operation in line with SOPs, working instruction
- Order Processing – Following until deliver to Outlets/ End customers.
Chef Restaurant & CafeJeddah, Mecca Region
Restaurant supervisor
10.2018 - 12.2018
Job overview
- Strategically planned and reviewed restaurant staffing levels based on evolving service demands.
- Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
- Ensured exceptional health and safety standards by closely monitoring restaurant operations.
- Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted and received.
Education
Baha Uddin Zakariya UniversityPakistan
Bachelor of Science from Computer Science and Mathematics
03.2014 - 05.2016
Learners point academyDubai
Diploma from Supply chain management
01.2022 - 06.2022
London institute of business and managementUnited kingdom
Diploma from Operations and warehouse management
08.2022 - 03.2023
London institute of business and managementUnited kingdom
Diploma from Warehouse management.3
08.2022 - 02.2023
Skills
- Google Workspace
- Inventory control
- Problem solving
- Data analysis
Timeline
Senior operations executive
Diggipacks
01.2024 - Current
Key accounts executive
Diggipacks
08.2023 - 12.2023
London institute of business and management
Diploma from Operations and warehouse management
08.2022 - 03.2023
London institute of business and management
Diploma from Warehouse management.3
08.2022 - 02.2023
Learners point academy
Diploma from Supply chain management
01.2022 - 06.2022
Warehouse operations supervisor
Ustul logistics
09.2021 - 07.2023
E-commerce fulfillment specialist
Sun & sand sports
03.2020 - 07.2021
Warehouse team leader
Sun and sand sports
05.2019 - 01.2020
Restaurant supervisor
Chef Restaurant & Cafe
10.2018 - 12.2018
Baha Uddin Zakariya University
Bachelor of Science from Computer Science and Mathematics
03.2014 - 05.2016
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