To work for an outstanding organization that offers a challenging job & working environment in the dynamic world of business & where the professional education & experience would have valuable application.
Ø I have been working in M/s. Juffali Industrial Products Company ( JIPCO )
02 / 2010 ( Mercedes Benz & Fuso )
Ø as Invoicing & Ordering Officer in SPD . ( Spare Parts Department ) for 2 year. Handling of orders & payment Authorization with lock & capturing of all branch orders & Suppliers payment authorization.
Ø as Parts Sale Specialist in SPD . ( Spare Parts Department ) for last 9 year.
· Dealing in Mercedes Benz (Trucks, Buses & Vans), Freightliner Trucks, Thomas Built Buses, Fuso Trucks.
· Prepared estimates including body, mechanical + electrical
· On field surveying with parts lists to accomplish tasks related to buying behaviors for fast moving items.
· Getting orders, approvals from fleet owners & dealers.
· Coordinating with parts manager regarding SNP (Special Net Price) and OTD (One Time Deal) parts Sales
· Maintaining close relations with dealers, outside workshop customer and fleet owners.
· Parts sales to dealers / fleet owners through daily & weekly contacts and visits.
· Suggest special offers on parts with ensured profitability.
· Uphold Mercedes-Benz brand development.
· Reporting to sales supervisor
· Communication with ordering department & store in charge.
· Introduction of new customers
· Collection of information on competitor activities & market prices
· Checking and recommendation of realistic market acceptable prices to meet competition
· Information to sales supervisor relating to fake parts
· Achieving sales target
· Keeping track customer accounts, receivables and collecting cheaque
· Supporting regional ordering controller in parts procurement process with suggestion sheet.
· Daily maintaining orders & payment authorization sheet.
· Every month to make Lost sales & Back order reports.
· Correspondence with the Branch & supplier regarding to order & parts.
· Maintaining computerized accounts.
· Make cash & credit invoice.
Ø I have worked in EFU General Insurance Ltd., as Assistant Manager in Claim Department since last 4 years. Handling claims of insurance like Marine, Motor, Miscellaneous with capturing of all Claims & Disbursement Vouchers, Communicating with workshop / parts dealers as well as clients their quires & monitor their claim progress till finalization.
· Claim scrutinizing & processing.
· Maintaining computerized accounts.
· Motor claims documentation related with Theft & Total Loss Cases.
· Handling internal & External queries regarding to motor & Miscellaneous claims.
· Scrutinizing Inspection reports of all kinds of vehicles.
· Correspondence with the insurer’s & with the insured’s regarding to claim.
· Looking after the portfolio of all trackers company working with EFU like.
· Dealing with NR & Theft cases.
Playing role of business improvement player for account and sales department
Managing customer expectation by bridging between department and customer requirements
Extensive experience of coordination and issue resolution in sales and delivery domain
Stress less & flexible behaviour in peak work times
Strong decision making abilities, especially at indoor office events & issues
Self-motivated personality with compatibility of learning
Enjoy challenges of different job assignments