Muhammad Ayaaz
Riyadh,Saudi Arabia
Summary
Dynamic and results-driven professional with a robust skill set in problem solving, performance analysis, and cross-functional collaboration. Expertise in stakeholder management, client relationship management, and technical consultation ensures effective communication and negotiation across diverse teams. Proficient in solution architecture, requirements gathering, and value-based selling, with a strong focus on application performance monitoring and cloud infrastructure. Adept at designing proof-of-concept executions and delivering impactful technical presentations. Committed to leveraging skills in digital experience monitoring to drive business success and innovation.
Problem-solving team player with experience identifying root causes of engineering faults. Creates thorough policies and procedures for quality assurance, best practices and project management. Monitors project progress and service delivery to confirm projects are completed on time and within budget.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Pre-Sales Dynatrace Observability Engineer
2P Perfect Presentation
Riyadh, KSA
06.2025 - Current
- Pre-sales engagements for Dynatrace solutions, delivering technical demonstrations, proofs-of-concept (PoCs), and solution architectures aligned with client requirements and business outcomes.
- Collaborated with enterprise clients to assess observability needs, translating technical challenges into scalable Dynatrace implementations covering infrastructure, applications, and digital experience monitoring.
- Supported the sales cycle by providing technical expertise, handling client queries, and leveraging Dynatrace certifications to build credibility, drive customer confidence, and contribute to successful deal closures.
Target Friendship Mentor
Uskudar University
Istanbul , Turkiye
03.2022 - 06.2024
- Established supportive relationships for improved confidence and motivation amongst mentees.
- Liaised with teachers to understand the academic challenges faced by mentees better.
- Delivered one-on-one sessions to guide mentees through various subjects and challenges.
- Implemented peer mentoring programmes allowing mutual growth and learning opportunities for all participants.
- Organised group discussions promoting critical thinking and problem-solving skills among participants.
Event coordinator
Uskudar University
Istanbul , Turkiye
12.2021 - 06.2024
- Handled unforeseen challenges smoothly, ensuring minimal disruption to the event flow.
- Enhanced attendee experience with meticulous attention to detail in event planning.
- Managed multiple tasks concurrently under tight deadlines without compromising on quality or customer service.
Education
Bachelor of Engineering - Software Engieering
Uskudar University
Istanbul, Turkiye 10.2020 - 06.2024
High School Diploma - Pre-Engineering
Army Public College
Rawalpindi, Pakistan 03.2018 - 08.2020
High School Diploma - Computer Sciences
Army Public School
Rawalpindi, Pakistan 03.2016 - 02.2018
Skills
- Problem Solving & Troubleshooting
- Performance Analysis & Optimization
- Cross-functional Collaboration
- Time & Task Management
- Stakeholder Management
- Client Relationship Management
- Technical Consultation & Advisory
- Communication & Negotiation
- Sales Enablement Support
- Technical Presentations & Product Demonstrations
- Proof of Concept (PoC) Design & Execution
- Solution Architecture & Design
- Requirements Gathering & Use Case Mapping
- RFP/RFI Technical Responses
- Value-Based Selling & ROI Justification
- Application Performance Monitoring (APM)
- Infrastructure & Cloud Monitoring
- Distributed Tracing & Root Cause Analysis
- Log Management & Metrics Analysis
- Dynatrace (Dashboards, Management Zones, Tagging, Alerting)
- Digital Experience Monitoring (DEM)
- Basic understanding of Cloud Platforms
Languages
Urdu
Proficient (C2)
English
Advanced (C1)
Turkish
Elementary
Arabic
Beginner
Certification
Dynatrace Associate Certified
Dynatrace Sales Engineer
Dynatrace Customer Success
Dynatrace Essentials
Introduction to Cybersecurity – Cisco Networking Academy
Project Management Basics – IBMI
UI/UX Fundamentals – Great Learning
Digital Marketing – Google
Python Programming – Harvard
Timeline
Pre-Sales Dynatrace Observability Engineer
2P Perfect Presentation
06.2025 - Current
Target Friendship Mentor
Uskudar University
03.2022 - 06.2024
Event coordinator
Uskudar University
12.2021 - 06.2024
Bachelor of Engineering - Software Engieering
Uskudar University
10.2020 - 06.2024
High School Diploma - Pre-Engineering
Army Public College
03.2018 - 08.2020
High School Diploma - Computer Sciences
Army Public School
03.2016 - 02.2018