Muhammad Ayyaz
Jeddah,Saudi Arabia
Summary
Professional HR Manager demonstrating expertise in organising orientations and training. Approachable, diplomatic and discerning in dealing with employees. Committed to increasing employee retention and retaining company culture. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work history
HR manager
China Saudi Communication
Jeddah, Saudi Arabia
01.2023 - Current
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Recruited, hired and trained new employees to optimise profitability.
- Performed exit interviews, gaining useful insights to improve employee retention rates.
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
- Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
- Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
- Oversaw competitive programmes related to compensation, professional development and training.
- Championed fair and equal treatment of prospective and current employees, going above and beyong legal requirements.
- Skilfully managed Human Resources budgets worth £[Number] to ensure maximum ROI.
- Spearheaded [Number] recruitment campaigns using LinkedIn and referral strategies.
- Designed industry-leading employee engagement and recognition programmes.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Crafted and managed [Number]+ vacancy advertisements using variety of job portals including Indeed, LinkedIn and Joblift.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Coordinated [Number] Human Resources staff, leading employees by example to maintain productive department relations.
- Leveraged awareness of HR industry trends and latest research to maintain highly engaged and driven HR team.
- Oversaw job fairs to bring in local talent for long-term and seasonal positions.
- Educated line managers on policy and process changes for implementation.
- Maintained precise, detailed staff and company records for thorough reference.
- Held company-wide town hall meetings to convey updates.
- Thoroughly vetted employees' qualifications, licenses and certifications, including upcoming renewals.
- Monitored evolving regulatory changes and parameters to maintain operational compliance.
- Introduced evidence-based strategies to boost and maintain staff wellbeing, leading to reduced absenteeism.
- Controlled design and distribution of employee satisfaction and exit surveys, extracting and addressing key findings.
- Oversaw recruitment process and onboarded [Number]+ new staff.
- Designed and implemented processes to improve awareness and compliance with HR policies.
- Facilitated new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork.
- Negotiated employment contracts and agreements to attract and secure best industry talent.
- Created succession plans and promotion paths for staff.
- Coordinated high quality inductions and seamless onboarding procedures for [Number]+ new starters.
- Reduced staff turnover through improved performance development programmes.
- Organised company-wide team-building events to boost employee morale.
- Wrote and maintained employee handbook covering company policies and mission statement.
- Conducted workforce planning and benchmarking to meet company needs.
- Developed bonus and incentive programmes to drive employee performance.
- Analysed market data to create competitive compensation and benefits packages.
- Provided strategic direction for human resources management team.
- Managed standardised execution of skills and knowledge assessments to conduct fair and thorough performance evaluations.
- Advised senior management on employee corrective actions.
- Led high-performing teams and developed organisational leadership capacity.
- Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
- Improved recruitment process to secure reduction in hiring costs and employee turnover rate.
- Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
- Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
- Improved business HR policies by guiding and collaborating with managers.
- Advised line managers on correct disciplinary procedures for compliant issue resolution.
- Assessed new staff eligibility through rigorous reference and right-to-work checks.
- Used staff survey findings to implement enhanced working conditions and practices.
- Led annual salary reviews, talent reviews, succession planning and performance management.
Administrative coordinator
China CoMMUNICATION SERVICES
Jeddah
07.2022 - 12.2022
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Responded to telephone enquiries from clients, vendors and members of public.
- Attended meetings and maintained files of notes taken during meetings.
- Created and submitted progress reports to upper management.
Transportation manager
China Communication Services
Jeddah
01.2021 - 12.2021
Project manager
China Communication services
Riyadh
01.2020 - 12.2020
- Used project management tools and techniques for positive, successful outcomes.
- Led meetings with both client and internal teams to facilitate and drive project completion and provide status updates.
- Prepared and managed project plans from end to end, meeting required milestones.
- Managed workforce planning, compiling information for informed decision-making.
- Delivered on projects' key objectives with agreed budgets, timelines and standards.
- Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
- Evaluated project risks and feasibility, identifying issues and proactively implementing proposed solutions.
- Developed and maintained project timescales, providing contingency planning to support timely completion.
- Assured project documentation followed internal quality standards.
- Implemented and maintained systems for successful planning and project management.
- Drafted accurate monthly management reports to illustrate project timelines and progress.
- Managed scope content, informing stakeholders of project scope and change implications.
- Planned staff and resources within business budgets for minimised expenditure.
- Delivered products and services in line with agreed arrangements and contracts.
- Evaluated client requirements, building strategy to manage and achieve milestones and quality KPIs.
Telecommunications engineer
China communication Services
Riyadh
01.2019 - 12.2019
- Travelled to off-site locations to complete necessary service work.
- Deployed, maintained and monitored telecommunication systems.
- Troubleshot voice and data cabling to support network connectivity.
- Interfaced with line providers to install telecommunication links.
- Performed diagnostic check-ups to detect and diagnose hardware and software issues.
- Used components and equipment to configure networks and integrate systems.
- Operated electronic measuring instruments with precision.
- Implemented integration of hardware and software modules and components.
- Identified and resolved issues with current network systems to avoid bugs and errors.
Communications manager
China Communication services
Riyadh
01.2018 - 12.2018
- Defined KPIs for each communication channel to evaluate campaign's success level.
- Maintained consistent brand voice and style across content.
- Cultivated productive relationships with industry influencers to successfully deploy strategic communications.
- Worked alongside internal and external teams to create strategic multi-channel communication plans.
- Built comprehensive strategy aligned to business goals and covering all levels of communication needs.
- Compiled content for various communication channels.
- Arranged cost-efficient advertising campaigns to maximise media representation.
- Created and managed style guides and brand voice outlines for public relations, marketing and advertising departments.
- Developed and distributed communication materials to educate staff on communication practices.
- Consulted with executive management to develop communication policies and procedures for managing crises.
- Partnered with leadership team to develop and implement company vision, mission and strategic direction.
- Represented organisation at local and national events and press conferences to promote brand awareness.
- Designed and developed creative communication and marketing products to support programme objectives.
- Introduced process changes resulting in improved communication metrics.
- Coordinated and managed annual communication schedules and marketing activities.
- Organised and conducted coaching classes for team members to improve communication skills.
- Used strengths in project management and organising resources, teams and calendars to meet objectives.
- Planned daily operations to focus team efforts on current priorities.
- Developed communication strategies to support business direction.
- Spearheaded continuous development and improvement of external communication channels to meet audience needs.
- Set standards for outgoing content, producing templates and examples.
- Recruited high-performing advertising teams to maximise brand revenue.
- Devised innovative advertising and marketing programmes for improved brand awareness.
- Wrote compelling content for use across platforms, leveraging purpose-specific voice and style.
- Created engaging press releases to gain print and broadcast coverage.
- Optimised research to guide data-driven communications approach.
- Coached and mentored public relations staff to maintain leading company reputation.
- Reached out to influencers and media to promote brand image on national and global levels.
- Sourced case studies to create compelling stories for marketing purposes.
- Improved brand coverage across various platforms through strategic advertising campaigns.
- Assessed impact of current communications and tackled areas of weakness.
- Negotiated improved advertising prices to bring campaign costs under budget.
- Attended regular networking events to increase brand awareness and thought leadership.
- Boosted public image for target audiences using multiple engagement platforms.
- Worked with designers to create innovative and visually-appealing brand websites.
- Championed creative use of resources and collaboration.
- Applied diplomatic principles whilst protecting clients' interests.
- Identified and cultivated brand's public voice by collaborating with internal and external teams.
- Conducted thorough coverage and sentiment analysis and presented findings and recommendations to management.
- Localised PR initiatives to maximise regional awareness and coverage.
- Established industry contacts and relationships with media.
- Monitored team budgets and forecasts to deliver against annual targets.
- Planned and implemented direct marketing approaches by performing data analysis and customer profiling.
- Built positive, productive relationships with media outlets to maximise brand exposure.
- Communicated with media outlets and journalists to create press kits.
- Advised staff at all levels on optimum messaging for internal and external communications.
- Designed and created communication and marketing strategies for new product launches and promotions.
- Identified and secured proactive and reactive coverage opportunities through strong relationships with media.
- Drafted press releases and speeches following organisational news and events.
- Generated public awareness by publishing articles and case studies in targeted trade publications.
Education
Bachelor of Engineering - Computer Systems Engineering
University of AJK
Pakistan 11.2007 - 11.2011
Associate's degree - Science
Al Hassan Model Science College Ratta Dadyal AJK
Pakistan 07.2005 - 07.2007
High School Diploma - Science
Govt High School Khuiratta AJK
Pakistan 05.2002 - 05.2004
Skills
- Project Management
- Excel proficiency
- Performance Management
- Regulatory compliance
- Resource allocation
- Recruitment
- Payroll control
- L&D strategies
- Change management
- Staff development
- Incentive development
- Workday
- Talent Management
- External recruitment
- Salary review
- Succession planning
- HRIS Technologies
- Employee Relations
- Employment contract management
- Salary review procedures
- Employee retention strategies
- Vacancies advertising
- Interviewing and candidate selection
- New starter inductions
- Policy development
- HR budget management
- Talent review procedures
- Employee record management
- Benefits administration
- New employee orientation
- Dispute Resolution
- Business management
- Hiring and training
- Employment contracts
- Oral and written communication
- Programme management
- Employer legal compliance
- HR policy renewal
- Employment law
- Recruitment agency engagement
- Payroll management
- Capterra
Languages
English
Fluent
Arabic
Fluent
Timeline
HR manager
China Saudi Communication
01.2023 - Current
Administrative coordinator
China CoMMUNICATION SERVICES
07.2022 - 12.2022
Transportation manager
China Communication Services
01.2021 - 12.2021
Project manager
China Communication services
01.2020 - 12.2020
Telecommunications engineer
China communication Services
01.2019 - 12.2019
Communications manager
China Communication services
01.2018 - 12.2018
Bachelor of Engineering - Computer Systems Engineering
University of AJK
11.2007 - 11.2011
Associate's degree - Science
Al Hassan Model Science College Ratta Dadyal AJK
07.2005 - 07.2007
High School Diploma - Science
Govt High School Khuiratta AJK
05.2002 - 05.2004
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