Muhammad Bilal Awan
Ajman,United Arab Emirates
Summary
Accomplished professional with extensive expertise in bookkeeping, data analysis, and customer service. Demonstrates strong interpersonal and communication skills, with a proven ability to manage branch coordination and achieve sales targets. Proficient in Microsoft Office, with exceptional organisational skills and attention to detail. Adept at multitasking in fast-paced environments, showcasing leadership aptitude and product display expertise. Career goal: to leverage skills in a dynamic role that fosters growth and innovation.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work history
Branch Supervisor
Puzzle Suplements
Ajman, UAE
05.2024 - Current
- Ensured smooth branch operations by overseeing daily activities.
- Streamlined processes to enhance customer experience.
- Boosted staff morale with regular team building exercises.
- Handled customer complaints promptly, ensuring customer retention.
- Oversaw inventory management, reducing stock discrepancies.
- Provided excellent customer service, resulting in increased client satisfaction.
Cafe Supervisor
Tosstato Cafe
Abu Dhabi, UAE
03.2022 - 04.2024
- Supervised day-to-day operations, ensuring optimal workflow efficiency.
- Trained staff members for enhanced productivity.
- Collaborated with management on promotional strategies for better business visibility.
- Managed employee schedules, resulting in efficient shift planning.
- Streamlined ordering process to reduce wait times.
- Fostered a positive work environment through open communication and team-building activities.
- Ensured cleanliness of the cafe with regular checks and maintenance tasks.
Accounts Executive
SAAB Moulded Furniture
Gujranwala
12.2020 - 10.2021
- Communicating with clients and gathering information about a project's scope, budgets, and timelines.
- Meeting with other executives to discuss clients' project goals, progress, and outcomes.
- Developing budgets and timelines for clients and the company they work for.
- Coordinating teams to meet project milestones and assembling new teams to meet clients' or businesses' goals.
- Contact : Haris Rashid +92 347 6263366
Accountants Manager
Awan Super Store
Gujranwala
03.2016 - 02.2019
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Accounts Assistant
King Hero Motorcycle
Gujranwala
09.2013 - 02.2016
- Prepare Vendor's Cheques and reconcile their balance with the ledger.
- Upload and Generate invoices on the company's software.
- Prepare returns of sales tax and income tax.
- Bookkeeping on software for purchase and sales.
- Social security and employees old age benefits working.
Education
B.COM -
University of Punjab
08.2011 - 07.2013
Skills
- Good Interpersonal and Communication SkillsBookkeepingData analysisProficient in Microsoft Office (Word, Excel)Strong attention to detailOrganizational skillsAbility to multi taskWork in a fast paced environmentLeadership aptitudeBranch coordinationBookkeepingData analysisProficient in Microsoft Office (Word, Excel)Strong attention to detailOrganizational skillsAbility to multi taskWork in a fast paced environmentLeadership aptitudeBranch coordinationCash handling experienceBookkeepingData analysisProficient in Microsoft Office (Word, Excel)Strong attention to detailOrganizational skillsAbility to multi taskWork in a fast paced environmentLeadership aptitudeBranch coordinationCash handling experienceCustomer relations managementBookkeepingData analysisProficient in Microsoft Office (Word, Excel)Strong attention to detailOrganizational skillsAbility to multi taskWork in a fast paced environmentLeadership aptitudeBranch coordinationCash handling experienceCustomer relations managementSales targets achievementBookkeepingData analysisProficient in Microsoft Office (Word, Excel)Strong attention to detailOrganizational skillsAbility to multi taskWork in a fast paced environmentLeadership aptitudeBranch coordinationCash handling experienceCustomer relations managementSales targets achievementProduct display expertiseBookkeepingData analysisProficient in Microsoft Office (Word, Excel)Strong attention to detailOrganizational skillsAbility to multi taskWork in a fast paced environmentLeadership aptitudeBranch coordinationCash handling experienceCustomer relations managementSales targets achievementProduct display expertiseCustomer Service
- Bookkeeping
- Data analysis
- Proficient in Microsoft Office (Word, Excel)
- Strong attention to detail
- Organizational skills
- Ability to multi task
- Work in a fast paced environment
- Leadership aptitude
- Branch coordination
- Cash handling experience
- Customer relations management
- Sales targets achievement
- Product display expertise
- Customer Service
Languages
English
Urdu
Personal Information
Title: Accounts Executive
Custom
- Gardening
- Games
Timeline
Branch Supervisor
Puzzle Suplements
05.2024 - Current
Cafe Supervisor
Tosstato Cafe
03.2022 - 04.2024
Accounts Executive
SAAB Moulded Furniture
12.2020 - 10.2021
Accountants Manager
Awan Super Store
03.2016 - 02.2019
Accounts Assistant
King Hero Motorcycle
09.2013 - 02.2016
B.COM -
University of Punjab
08.2011 - 07.2013
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