Summary
Overview
Work history
Education
Skills
Languages
Projects
Affiliations
Accomplishments
Certification
References
Timeline
Generic
Muhammad Bilal Riaz

Muhammad Bilal Riaz

Riyadh,Pakistan

Summary

Encouraging Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

General Manager

Let'Salad
Riyadh, Saudi Arabia
12.2024 - Current
  • Led company-wide restructuring to enhance operational efficiency.
  • Identified new business opportunities, facilitating market expansion.
  • Built high-performing teams to meet organisational objectives.
  • Achieved customer satisfaction through regular feedback and improvement sessions.
  • Implemented rigorous financial controls, boosting overall profitability.
  • Reviewed performance data regularly, driving continuous improvement initiatives.
  • Negotiated contracts with suppliers to achieve cost reductions.
  • Established partnerships with other companies for mutual growth.

Operations Manager

PLOV
Riyadh, Saudi Arabia
06.2023 - 06.2024
  • Created a collaborative environment to foster positive team dynamics.
  • Streamlined processes, enhancing operational efficiency through strategic planning.
  • Optimised workflow procedures via effective team coordination and planning.
  • Applied lean principles to reduce waste in operations management.
  • Directed implementation of safety protocols, improving workplace conditions.
  • Negotiated cost-effective contracts with suppliers, ensuring timely resource procurement.
  • Managed vendor relationships to secure reliable service delivery.
  • Led teams to meet business objectives within budget and deadlines.

Operations Manager

Zero fatty
Riyadh, Saudi Arabia
08.2022 - 05.2023
  • Optimised workflow procedures through strategic planning and team coordination.
  • Coordinated cross-functional teams to achieve project milestones on schedule.
  • Applied lean principles to significantly reduce waste in operations management.
  • Streamlined supply chain processes, minimising procurement cycle time.
  • Analysed performance metrics to identify improvement areas in operations.
  • Managed vendor relationships ensuring timely service delivery.
  • Established clear budgets and cost control strategies to meet objectives.
  • Implemented quality control measures, enhancing product standards.

Operation Manager

Neotrish
Abha, Saudi Arabia
12.2021 - 08.2022
  • Conducted employee training programmes to enhance skill sets and boost productivity.
  • Formulated strategic plans that drove company growth and expansion.
  • Directed daily operations to ensure seamless business continuity.
  • Introduced cost-saving measures that reduced overheads effectively.
  • Maintained high service standards through quality control procedures.
  • Developed supplier partnerships for optimised supply chain management.
  • Established clear budgets and cost control strategies to achieve objectives.
  • Improved workflow efficiency by streamlining processes.

Restaurants General manager

Texas Chicken
Abha, Saudi Arabia
11.2018 - 12.2020
  • Ensured compliance with licensing, hygiene, and health and safety guidelines across premises.
  • Boosted profitability through strategic cost control measures.
  • Managed staff rosters to optimise productivity and efficiency.
  • Achieved high sanitary standards through regular cleanliness checks.
  • Coordinated promotional events to enhance brand visibility in local community.
  • Trained team members to deliver exceptional customer service consistently.
  • Oversaw inventory management to prevent stock shortages or excesses.
  • Maintained open communication lines with staff to ensure smooth operations.

Restaurant Manager

Texas Chicken
Dubai, UAE
01.2013 - 03.2018
  • Trained new team members to enhance service quality and operational efficiency.
  • Conducted inspections to ensure compliance with food hygiene regulations.
  • Managed daily operations to facilitate smooth restaurant functioning.
  • Held regular meetings with staff to communicate updates and gather feedback.
  • Monitored stock levels to reduce waste and prevent over-ordering incidents.
  • Engaged customers positively to promote restaurant facilities and services.
  • Purchased necessary items, including food and equipment, to maintain inventory levels.
  • Achieved financial targets through effective budgeting and forecasting.

Education

Diploma of Education - Hospitality

COTHM
Lahore, Pakistan
09.2008 - 02.2010

Bachelor of Commerce - Commerce

Central College of Commerce
Lahore, Pakistan
08.2005 - 07.2008

Skills

  • Product launch expertise
  • Professional training delivery
  • ERP systems operation
  • Business development
  • Supply chain management
  • Customer relationship management
  • Operations oversight
  • Market research
  • Technology integration
  • Supplier negotiation
  • Staff recruitment and retention
  • Business process reengineering
  • Performance monitoring
  • Event planning
  • Communication proficiency
  • Effective public speaking
  • Strategic visioning
  • Executive presence
  • Budget planning and forecasting
  • Time efficiency
  • Team Leadership

Languages

Urdu
Native
English
Fluent
Arabic
Intermediate
Punjabi
Native

Projects

Some of the Brands are done as Operations Consultant

1. Bali Events

2. Zouq Restaurant

3. La Cote Cafe

4. Bukhari Sayir

Affiliations

  • Sports
  • Fitness
  • E-Gaming
  • Travelling
  • Movies

Accomplishments

    Two Times Best Restaurant Manager in Texas Chicken.

    Best Execution of Home Delivery Operations in Texas Chicken.

Certification

Food & Beverage Services and Management.

References

References available upon request.

Timeline

General Manager

Let'Salad
12.2024 - Current

Operations Manager

PLOV
06.2023 - 06.2024

Operations Manager

Zero fatty
08.2022 - 05.2023

Operation Manager

Neotrish
12.2021 - 08.2022

Restaurants General manager

Texas Chicken
11.2018 - 12.2020

Restaurant Manager

Texas Chicken
01.2013 - 03.2018

Diploma of Education - Hospitality

COTHM
09.2008 - 02.2010

Bachelor of Commerce - Commerce

Central College of Commerce
08.2005 - 07.2008

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Muhammad Bilal Riaz