MUHAMMAD DAWOOD

• Meeting and greeting customers and making them feel welcome, serving as liaison between companies and their customers, generating sales among clients' accounts, devising and implementing organization's sales strategies
• Analyses consumer data to predict future purchasing trends for informed decision-making.
• Generated new prospect leads through industry networking and strategic ambassador partnerships.
• Cultivated strong rapport with key account holders, promoting retention and loyalty.
• Analysed consumer data to predict future purchasing trends for informed decision-making.
• Arranged appointments with new and existing clients.
• Researched industry leaders and competitor behavior to uncover and capitalize on new partnership opportunities.

• Kept accurate files and documentation in line with company-established standards and regulatory requirements.
• Answered queries relating to products and deliveries.
• Made time-sensitive decisions to keep transport services running on-time and meet objectives.
• Notified customers regarding availability, status and shipment date.
• Investigated and resolved issues with transport services.
• Composed and submitted status reports to management.
• Utilised radio, phone or computer to instruct crews and field units regarding exact locations.

(SOR) Service Oder requested (Seder) (Mobily
KSA)
Site PAT of Huawei DWDM equipment
(8800,6800)
Installation & commissioning of Huawei OSN
(GBH)Telecom in K.S.A)
Huawei equipment Optixptix transmission
commissioning (1500,2500,3500,7500,9500)
Hand-on experience on HUAWEI GPON
MA5600 & MATroubleshootinghooting in STM-1, STM-4, STM-16,
STM-64 and EGS2 cards (OSN).
(SOR) Service Oder requested (China zjptcc
Telecom) (Mobily KSA)
Troubleshooting different problems with
Huawei and Ericsson equipment (China
zjptcc)
Commissioning Huawei OSN
1500,2500,3500,7500,9500) (China zjptcc
Telecom)
Punching new fiber in an Optical Distributing
frame (ODF).
Troubleshooting in ODF and DDf racks (China
zjptcc telecom)
ANT-5 Analyzer PDH & SDH access testing
(Performance Analysis Test, Delay Test)
FST 2802 Analyzer testing (Throughput Test,
Ping Test, Frame Loss & Back-to-Back Test)
Installation and commissioning of OSN
1500,2500,3500,7500 (China zjptcc telecom)
And ethernet test.

Design and implement BMS tailored to the facility
needs.
Install, configure, and program BMS
components.
Monitor system performance and optimize
for efficiency.
Monitor Fire Alarm Systems: Utilize alarm
monitoring systems to promptly detect and
respond to fire alarms and emergency calls.