MUHAMMAD HARIS BUTT
Rawalpindi,Pakistan
Summary
Experienced professional with expertise in airline systems such as Altea for Saudia Airlines and Qatar Airways, Sabre Check-In, and MAX System. Skilled in reservation and operations, project coordination, client assessments, and facilities management. Proficient in leveraging tools like Office 365, Microsoft Teams, and Sprinkler for social media handling to enhance operational agility and project leadership. Adept at streamlining processes and ensuring seamless collaboration to achieve organizational goals.
Energetic Operation and Management Coordinator, known for streamlining processes and enhancing team performance. Excel at developing strategic plans and managing projects from inception to completion, resulting in smoother operations and improved productivity. Skilled in fostering collaborative environments, driving continuous improvement, and delivering measurable outcomes.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work history
Operation and Management coordinator
Mancom Group
Riyadh, Saudi Arabia
11.2024 - Current
- Increased productivity with thorough training sessions targeting key operational areas.
- Facilitated the successful implementation of new business strategies through efficient project management.
- Developed operational strategies with a focus on optimizing resources.
- Assessed risk factors associated with different projects; implemented corresponding precautionary measures.
- Negotiated contracts and agreements to secure favorable terms for the organization.
Trrafic Suppervisor
Cherries Danata
10.2023 - Current
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Monitored employee attendance records for maintaining discipline within the team.
- Identified potential risks and mitigated them through proactive measures.
- Fostered a positive work culture to boost employee morale.
TRAFFIC SUPERVISOR SAUDI ARABIAN AIRLINE
GERRY'S DNATA, PAKISTAN
05.2018 - 09.2023
- Played a significant role as an airport traffic supervisor, engaged in attaining set KPI's and developing flight plans with the assistance of flight crew for smooth flight Operation.
- Supervised Saudia Airlines flights, involving loading and offloading of equipment to and from the aircraft and also be well versed with the ramp safety procedures and ensured strict compliance.
- Planned and organized station safety and security briefings and workshops in compliance with the company's procedures on quarterly basis to enable the effective and efficient conduct of activities while ensuring the security, and safety KPI and well-being of staff as a high priority.
- Supervised and guided station revenue generating team in carrying out multiple tasks including loading and offloading documents records for future use and post flight work, including checking the safety equipment, all required refreshments, and first aid equipment, while discussing all onboard situations issues.
- Crafted monthly reports and forwarding to concern authorities.
- Fostered excellent working relationships with all airport agencies staff and also maintained a positive and professional atmosphere in the office for boosting employee morale, retention, and productivity.
- Replied to official emails and complaints politely for better results, as well as closed the check-in counter for smooth flight operation-time time departure.
- Attended regular meetings/briefings with GHA management for identifying and resolving operational issues, such as delays or grain unavailability due to weather problems, grain infestation or fumigation, grain quality problems, inaccessible grain, mechanical failure, and rail availability or delays.
- Created and executed Saudi Airline core values for both GHA and Saudi Airline airways staff for continued success.
TRAFFIC ASSISTANT (ETIHAD AIRWAYS)
ROYAL AIRPORT SERVICES PAKISTAN
01.2015 - 06.2018
- Supported passengers in rebooking/ revalidating/checking in and baggage tags re-association passenger during flight irregularities.
- Contributed to rebooking and refunds for denied boarding and provided applicable Vouchers and welfare eligibility.
- Followed defined standards of customer service in accomplishing various operations, such as quality of speech, call attendance, emails handling queues for calls from across the HUB and outstations.
- Obtained more information and updated knowledge regarding EY products, services, and policies for accurate information and correct implementation.
Education
Bachelors Of Arts -
Allama Iqbal Open University
HSSC -
BISE Rawalpindi
Skills
- Altea For Saudia Airlines
- Sabre Check-In
- Reservation and Operations
- MAX System
- Sabre system
- ALTEA for Qatar Airways
- Sprinkler for Social Media handling
- Project coordination
- Client assessments
- Office 365
- Microsoft Teams
- Operational agility
- Project leadership
- Facilities management
- Microsoft Office
- Project management
- Team supervision
- Safety procedures
- Problem solving
- Communication skills
- Customer relationship management proficiency
- Awareness of iso standards
- Project assistance
- Office administration
- Client intake processing
Languages
Urdu
Proficient (C2)
English
Proficient (C2)
Punjabi
Proficient (C2)
Arabic
Intermediate
Custom
- Deft in interacting directly with pilots, air traffic control tower personnel, tenants, emergency crews and the public to ensure smooth operations.
- In-depth knowledge of airport emergency operations, security regulations, essential management skills and principles as applied to airport operations, and weather conditions.
- Skilled in conducting security and safety inspections, maintaining a detailed record of all operations, enforcing airfield driver safety regulations and ensuring that all programs comply with regulatory agencies.
- Possess excellent analytical, organizational, and interpersonal skills with demonstrated ability to execute modifications or improvements relating daily operations.
Personal Information
Date of birth: 10/06/87
Certification
- Safety Management System For Airways
- World Tracker (Desktop)
- Emergency Procedures
- Baggage Services Procedure
- Air Side Safety
- Family Assistance Procedure
- Passenger Services Skills
- Aviation Security
- Dangerous Goods Relations (CAT#9)
- Human Factors
- Aviation Security Awareness (Oman Air)
- Security Features Of USA Visa & Passport
- Aviation Security Awareness Training ( Saudi Airways)
- Certificate Of Effective Participation In The Success Of Hajj Season 2023 From Saudi Arabian Airways
Timeline
Operation and Management coordinator
Mancom Group
11.2024 - Current
Trrafic Suppervisor
Cherries Danata
10.2023 - Current
TRAFFIC SUPERVISOR SAUDI ARABIAN AIRLINE
GERRY'S DNATA, PAKISTAN
05.2018 - 09.2023
TRAFFIC ASSISTANT (ETIHAD AIRWAYS)
ROYAL AIRPORT SERVICES PAKISTAN
01.2015 - 06.2018
Bachelors Of Arts -
Allama Iqbal Open University
HSSC -
BISE Rawalpindi
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