Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
Custom
Personal Information
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References
Timeline
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Muhammad Hasham Azhar

Information Technology
Dammam,Saudi Arabia

Summary

Results-oriented professional dedicated to cultivating and nurturing strong client relationships. Achieves business expansion by implementing customized strategies and utilizing effective negotiation techniques. Consistently delivers outcomes through proactive account management and a comprehensive understanding of the market. Possesses excellent communication and relationship-building skills.

Well-versed in customer service and sales strategies, with a proactive approach to resolving challenges. Eager to leverage and develop negotiation, analytical, and organizational skills in the role of Information Technology Officer. A driven individual with a strong talent for relationship management and strategic planning, making an ideal candidate for the Key Account Executive position.

Exhibits outstanding communication and problem-solving abilities, backed by experience in sales and client management. Skilled at fostering enduring client relationships and driving revenue growth through customized solutions.

A determined professional with a deep understanding of client relationship management and strategic sales. Proven track record of persuasive communication and effective multitasking, delivering exceptional service and nurturing long-term partnerships. Poised to make a meaningful impact in the Information Technology Officer role. Results-driven Key Account Executive with a talent for establishing robust client relationships and boosting revenue growth.

Excels at identifying client needs and providing tailored solutions that enhance customer satisfaction and retention. Recognized for strategic thinking and a collaborative approach, consistently meeting targets and contributing to team success.

Tenacious Key Account Manager adept at driving business growth and achieving sales objectives. Manages sales pipelines effectively to ensure strong commercial performance. Confidently communicates and negotiates to build productive, profitable client relationships. An experienced Key Account Manager with a strong background in premium sales service, offering excellent budget management and negotiation skills for beneficial stakeholder relations. Proactive and professional in providing responsive team support in high-pressure, target-driven settings. Skilled in planning and operations management, with experience in successful business operations, budgeting, staffing, and marketing.

Accomplished in promoting customer and revenue growth through proactive strategies and daily management. A forward-thinking negotiator with robust business management and sales planning skills. Proven success in overseeing budgets with strong financial controls to enhance revenue. Proficient in logistics planning, strengthening supplier relationships, and analyzing market performance. Ready to embrace a challenging new role, utilizing interpersonal skills, collaboration, and problem-solving abilities. Committed to delivering high-quality service and consistent results, while also being a loyal team member with a solid foundation in training and mentoring.

A dedicated team player who is proactive and hands-on in completing tasks. A committed manager with exceptional leadership, organizational, and communication skills, leading high-performing cross-functional teams. Oversees projects, company operations, and drives business growth.

An energetic professional with strong communication and organizational skills. Seeks solutions to challenges and applies extensive analytical knowledge to findings. Proficient at multitasking, leading group discussions, and managing projects. A confident individual with natural sales and service abilities looking for a role in key account management. Attentive, focused, and knowledgeable, providing responsive client support.

A confident communicator skilled at building constructive relationships to engage and retain new business. An aspiring Key Account Manager brings motivation and resilience to a fast-paced sales environment. Builds rapport through effective communication to influence customer decisions. Highly productive under pressure, consistently meeting deadlines.

A seasoned IT professional focused on optimizing and managing technology infrastructure. Drives enhancements in system performance and security through innovative solutions and robust troubleshooting skills. Excels in aligning IT strategies with business objectives to improve operational efficiency. A talented expert in information and communications technology management.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Information Technology Officer

Al Salem Travel and Tourism Co.
Dammam, Saudi Arabia
03.2022 - Current
  • Project of Optical Fiber deployment with Managed Wi-Fi Network.
  • Enhanced network security by implementing robust data protection measures.
  • Directed IT projects to ensure completion within budget and time constraints.
  • Streamlined software development processes, improving overall team productivity.
  • Maintained up-to-date knowledge of technology trends, influencing strategic planning decisions within the company.
  • Created comprehensive documentation, facilitating easier future reference and troubleshooting efforts.
  • Optimised existing network infrastructure for better connectivity across departments.
  • Developed custom software solutions to meet unique business requirements.
  • Implemented disaster recovery plans, ensuring business continuity during critical times.
  • Led the installation of new servers to enhance storage capacity and speed.
  • Diagnosed and troubleshot software and hardware faults in person and by phone.
  • Resolved complex technical issues with a customer-centred approach.
  • Devised and integrated solutions to manage and improve end user devices.
  • Upgraded hardware and software regularly for optimised systems performance.
  • Installed new technologies without disrupting workflow.
  • Maintained system security through regular testing and servicing.
  • Monitoring and maintaining Information Security Management Systems (ISMS)
  • Identifies and analyzes system requirements and defines IT project scope, requirements, and deliverables
  • Maintains and updates IT asset register
  • Coordinates and manages IT projects
  • Designs and manages the company's IT system
  • Compiles IT project status reports
  • Assists in the implementation of the IT plan
  • Coordinates IT project activities
  • Ensures standard IT concepts, practices, and procedures are followed
  • Installation and maintenance of GPS Tracker and Ubiquiti Link
  • Cisco Routers installation and configuration
  • Network design and planning
  • Linux OS and VMware
  • Server administration
  • Network support
  • Desktop support
  • Troubleshooting
  • NAT PAT
  • Cisco WLC, Light Access Point installation

Senior computer operator

Ghani Ceramics (Pvt) Ltd.
Faisalabad, Pakistan
01.2020 - 02.2020
  • Project of Telephone Exchange Deployment.
  • New Installation of Analogue Telephone.
  • Installation of 12-Paired Wires.
  • Punching and Supplicing the Wires.
  • Troubleshooting

Network Administrator

Career Institute
Faisalabad
07.2019 - 03.2020
  • Network Administration.
  • Routing Switching with Manageable Controller.
  • Directed IT projects to ensure completion within budget and time constraints.
  • Streamlined software development processes, improving overall team productivity.
  • Enhanced network security by implementing robust data protection measures.
  • Developed strategic IT initiatives for long-term company growth and sustainability.
  • Established protocols for routine system maintenance, leading to increased uptime.
  • Optimised existing network infrastructure for better connectivity across departments.
  • Improved network performance by regularly updating and maintaining software.
  • Organised training sessions for staff members on proper usage and safety protocols of network systems leading to fewer user-related issues.
  • Optimised system efficiency for smoother operations through regular hardware upgrades.
  • Enhanced security measures with installation of advanced firewall and encryption systems.
  • Configured servers using industry best practices to ensure optimal functionality.
  • Implemented comprehensive backup solutions, resulting in data protection and disaster recovery readiness.
  • Assisted employees with technical troubleshooting, improving overall productivity levels.
  • Facilitated smooth communication between different departments by establishing secure intranet connections.

IT & CCTV Network In-Charge

Masood Textile Mills Ltd.
Faisalabad, Paistan
04.2020 - 05.2021
  • In charge of IT and CCTV network.
  • Solved complex networking issues with detailed troubleshooting techniques.
  • Conducted regular inspections of network infrastructure for optimal performance.
  • Installed and maintained CCTV systems to improve security measures.
  • Provided technical support to customers, ensuring satisfaction and loyalty.
  • Analysed network data to understand system performance and areas for improvement.
  • Implemented software upgrades to optimise system functionality.
  • Provided training on CCTV operations to end-users, increasing their competency levels.
  • Carried out preventative maintenance on CCTV equipment for longer life span.
  • Collaborated closely with other members of ICT team to ensure seamless integration of new systems.
  • Adhered strictly to company's safety protocols whilst working on-site, promoting a safe work environment.
  • Configured IP addresses for new devices added into the network for proper connection.
  • Kept up-to-date with the latest developments in networking technologies, staying ahead in the competitive field.
  • Responded swiftly to emergency calls regarding CCTV or network failures, minimising downtime periods.
  • Improved effectiveness of CCTV equipment, determining placement to guarantee optimal coverage throughout building.
  • Performed CCTV installations and maintenance, keeping up with high-volume targets.
  • Used excellent troubleshooting skills to identify, analyse and diagnose system faults.
  • Maintained quality of service, communicating with management to effectively handle scope and material changes.
  • Performed preventative maintenance to reduce safety risks and system downtime.
  • Communicated complex technical concepts in non-technical terms, using outstanding interpersonal skills.
  • Maintained thorough records and timesheets of all work completed for comprehensive company reference.
  • Trained junior technicians in installation techniques to support top-notch performance.
  • Monitored and tested equipment performance regularly, implementing preventative maintenance for enhanced functionality.
  • Drove company vehicles responsibly to best maintain company image and uphold safety compliance.
  • Followed up on manufacturing and field reports to resolve outstanding problems.
  • Ensured smooth operation of networks by proactively identifying potential problems.

IP Camera Installation and Networking

PTCL (Pakistan Telecommunication Company Limited)
Faisalabad, Pakistan
02.2018 - 05.2018
  • Worked on PTCL project for IP camera installation and networking.
  • Enhanced student understanding of computer hardware by conducting hands-on training sessions.
  • Delivered advanced networking lectures for improved comprehension amongst learners.
  • Improved trainee technical skills with regular practical assignments.
  • Organised weekly workshops to boost learner engagement and interaction.
  • Demonstrated the assembly of PC components, resulting in increased student hands-on experience.
  • Simplified complex concepts using easy-to-understand language, improving overall learning experience.
  • Conducted evaluation tests to assess students' understanding and progress in the course curriculum.
  • Fostered a conducive learning environment by addressing individual queries promptly and effectively.
  • Incorporated real-world scenarios into teaching methods, enhancing students' problem-solving abilities.

Deployment of 60 School CCTV Project

Education District Office Sargodha
Sargodha
06.2018 - 05.2019
  • Deployment of 60 School CCTV Project.
  • Directed IT projects to ensure completion within budget and time constraints.

Key Account Executive

WiFi6 Technologies
Faisalabad
06.2021 - 10.2024
  • Deals with all kinds of hardware and IT network solutions Hardware and Software.

Education

Bachelor's - Computer Science

Government College University
Faisalabad
05.2017 - 12.2022

Skills

  • Network administration with hand on experience in building, managing and troubleshooting IT System for various aspects working in different capacities of network Managment has develop my skills and honed my attention in detail, ability to do multi-Task and dedication to effectiveness and comitting to exceed all standard in my performance
  • To study more about Cisco CCNA routing and switching curriculum that utilizes my experiences
  • CCTV Installation enhances my skill in the installation of the latest analogue and digital CCTV equipment; including IP technology used in today's security industry
  • Eager to contribute to the growth of progressive organization with quality service to achieve responsible position in a dynamic organization which would enable me to Utilize all my capabilities and offer a challenging and satisfying career with congenial Working environment and opportunities for learning and growth
  • I delivered the comprehensive and effective presentations on multiple topics related to Networking like Surveillance camera installation and configuration to my respective educators and friendly class fellows, marketing area persons
  • Work with all Operating Systems
  • Work with all MS Office versions
  • Work in IT Networks & Software installation
  • Vast knowledge about the Internet and e-mail
  • Vast knowledge about Computer and its Operations
  • Vast Knowledge about Telephone Exchange
  • Strategic planning
  • Relationship management
  • Information Technology skills
  • Networking technology
  • Blockchain technology
  • Information systems management
  • Data protection and information governance
  • Information security risk assessing
  • Data and information security
  • Call handling technology
  • Information security policies implementation
  • GPS Tracker (Installation, Maintained (Website), Daily GPS Report From (Portal)
  • Ubiquiti Link (Light-Beam 5AC GEN2) (Access-Point UAP Nano HD // Unifi AC MESH (Indoor/ Outdoor) ) (Unifi 6 Lite Access Point U6-Lite) (TP-Link (CPE710) Outdoor Long Range ( P2P ) Wireless Bridge) (Air Max (Lite) AC AP (5 GHz)) (Ubiquiti Nanostation (M2 / M5))
  • Cisco Routers Installation and configuration Configuration of inter-vlan routing Network Design and Planning Routing Protocol Rip v1, Rip v2, IGRP, EIGRP,EGP,BGP OSPF ACL Ethernet Channels and Splitters
  • Linux OS
  • VMware Server Administration
  • Network Desk Support
  • PC Printers
  • Infrastructure Customer Service
  • Troubleshoot
  • NAT PAT
  • Cisco WLC, Light Access Point Installation and Configuration
  • Windows OS (Installation & Configuration of Software) Core Switchs
  • Cisco Router (Installation & Configuration) Windows Based Software & Local Area Network Troubleshooting (LAN/WAN) Managed Building / Campus Wi-Fi Network Complete (Installation & Troubleshooting)
  • Surveying for Surveillance Cameras ((Analogue / IP) Cameras) DVR & NVR Cameras
  • Deployment (IP (CAT 6) / Analogue (Coaxial Cable)) Caballing Topologies
  • Networking (CAT 6) Analogue / IP-PABX Telephone Exchange (Configuration, Installation & Troubleshooting)
  • Wireless P2P Link deployment with complete (Configuration & Troubleshooting)
  • Optical Fiber Network deployment (ODF, Manageable Media Converters)
  • MIE Mobi Tec (16/112) (Configuration /out file) Installations on Mercedes Benz Brosche (Screen)

Certification

Certified Network Computer Technician, 11/2021

Languages

English
Fluent
Urdu
Proficient (C2)
Arabic
Beginner

Custom

  • Networking and System Administration
  • Reading Books
  • Travel and Tourism

Personal Information

  • Total Experience: Three Years And Seven Months
  • Father's Name: Azhar Sohail
  • Date of birth: 01/11/99
  • Nationality: Pakistan
  • Marital status: Single
  • Religion: Islam
  • Visa status: Residency Visa (Transferable)

Affiliations

  • Playing Cricket
  • Reading Books

References

References available upon request.

Timeline

Information Technology Officer

Al Salem Travel and Tourism Co.
03.2022 - Current

Key Account Executive

WiFi6 Technologies
06.2021 - 10.2024

IT & CCTV Network In-Charge

Masood Textile Mills Ltd.
04.2020 - 05.2021

Senior computer operator

Ghani Ceramics (Pvt) Ltd.
01.2020 - 02.2020

Network Administrator

Career Institute
07.2019 - 03.2020

Deployment of 60 School CCTV Project

Education District Office Sargodha
06.2018 - 05.2019

IP Camera Installation and Networking

PTCL (Pakistan Telecommunication Company Limited)
02.2018 - 05.2018

Bachelor's - Computer Science

Government College University
05.2017 - 12.2022
Muhammad Hasham AzharInformation Technology