Muhammad Ilyas
Riyadh
Summary
Insightful Resident Engineer with strong work ethic and excellent communication skills. Knowledgeable in various operating design software programs. Organized, passionate and ambitious. Efficient Resident Engineer with 20 years of experience in engineering industry. Proficiency in survey maps and blueprints. Safety conscious, proactive and exceptional problem solver.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Resident Engineer
Saudi Telecom
09.2021 - Current
- Evaluated and adjusted construction and engineering processes to maximize project efficiency, solving technical problems.
- Successfully managed project schedules by implementing effective time management strategies, mitigating any potential delays or disruptions in the construction process.
- Implemented continuous improvement initiatives within the team by analyzing past performances on completed projects and identifying areas for growth or enhancement moving forward.
- Wrote reports, kept thorough field notes and logged daily activities.
- Coordinated with subcontractors and consultants to boost productivity and efficiency.
Back Office Engineer
Alcatel Lucent Technologies
01.2009 - 08.2021
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Improved communication between departments by developing effective reporting tools for streamlined data sharing.
- Spearheaded a comprehensive review of back office policies and procedures, resulting in updated guidelines that increased overall compliance rates.
- Coordinated with internal stakeholders to gather requirements for customized solutions that addressed unique business needs.
- Analyzed performance metrics to identify trends and recommend strategies for continuous improvement within the back office function.
- Increased productivity by providing technical support and training to staff on new systems and software.
Team Lead and Project Cordinator
Alcatel Lucent Technologies
08.2005 - 12.2008
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
Integration Engineer
Lucent Technologies Inc
08.2003 - 08.2005
- Optimized system performance by troubleshooting and resolving complex technical issues related to integration, infrastructure, and software components.
- Facilitated knowledge transfer among team members by creating comprehensive documentation on integration processes and best practices.
- Collaborated with cross-functional teams to identify requirements, design solutions, and deliver integrated systems that met business needs.
- Enhanced data accuracy through the development of automated processes to validate and synchronize information between systems.
5ess Integration Engineer
Lucent Technologies Inc
01.1999 - 07.2003
- Optimized system performance by troubleshooting and resolving complex technical issues related to integration, infrastructure, and software components.
- Facilitated knowledge transfer among team members by creating comprehensive documentation on integration processes and best practices.
- Enhanced data accuracy through the development of automated processes to validate and synchronize information between systems.
- Collaborated with cross-functional teams to identify requirements, design solutions, and deliver integrated systems that met business needs.
Team Leader - Project Management
AT&T
01.1995 - 12.1998
- Developed comprehensive project plans, ensuring timely completion of tasks and delivering client satisfaction.
- Coordinated with stakeholders to identify project requirements, aligning goals and expectations for successful results.
- Boosted team productivity by implementing agile methodologies that streamlined workflows and enhanced collaboration.
- Maintained detailed documentation of all projects managed, establishing a valuable knowledge base for future reference.
Education
Bachelor of Science -
Karachi University
Karachi, Sindh, Pakistan06.1992
Skills
- Operational Reporting
- Task Delegation
- Quality Control
- Safety Monitoring
- Project Management
- Materials Testing
- Project management experience
- Critical Thinking
- Administration management
- Analytical Thinking
- Inspections
- Technical reporting
- System Integration
Languages
English
Professional Working
Certification
1. TAC42088E - ALCNF FBA concepts & portfolio (3-16-2015 /2-16-2015)
2 TAC42089E - ALCNA FBA Technologies & products (3-22-2015)
3. TTI30076E - Technical Support Outage Process Global Certification (COTE-COTM) - (2015)
4. TBU31124W - Conducting Business with Integrity (3-5-2015)
5. TTI30085W - Ask Yourself Training Certificate – 2018 (3-26-2023)
6. TTI30109W - Knowledge Sharing Guide for Contributors (2015)
7. TAC60019W - ISAM ONT HW Product Overview (2015)
8. TAC60018W - Fiber Access Feature and Concepts (2015)
9. TAC60014W - Module 1 -DSL Features & Concepts
10. TAC60014W - Module 2 - DSL Features and Concepts
11. TAC60013W - ISAM FD Product Overview
12. TAC60016W - ISAM FX Product Overview
13. TAC60009W - 5520 AMS Description
14. TAC60021W - Overview of the ISAM family, Remotes and ONTs
15. TAC60003W - ISAM in networking and the Evolution of Access Infrastructure
16. TAC60001W - GPON Evolution in Access Technology Introduction
17. TAC60022W - FN Element Management Introduction
18. TAC60002W - DSL in Access Networks - Technology Introduction
19. LBE306W NSA - Product Design Standards and Testing (PDS&T)
20. TTI30091W - Post Outage Analysis in CARES Outage Report
21. TBU31081W - Information Security Policy Overview
22. TBU31081W - Information Security Policy Overview - 2014 (First Set Complete)
23. TTI39013W - T2R Remote Technical Support Training Pack
24. TTI30085W - Ask Yourself Customer Network Touch Activities
25. Code of conduct - Apr 14-2014
26. LBB141 - WInformation Security Policy Overview
27. LBE310W - NSA - Itemized Position List Change Process
28. LBE321W - NSA - Service Provider End User Information - 29. LMQ114W - (Electrostatic Discharge and Calibration Certification (ESD)
30. TBU31055W - Acting with Integrity
31. TBU31074W - Anti Corruption
32. TBU54039W - Improving Customer Service in Technical Support
33. TTI21013W - 2010 Certified Outage Technical Engineer _COTE_ Part 1
34. TTI30076E - Technical Support Outage Process Global Certification (COTE_COTM)
35. TTI30071W - Technical Support Outage Management Procedure Overview
36. TTI30073W - Technical Support Certified Outage Manager at a Glance
37. TTI30074W - Technical Support Review of Conflict Management Skills
38. TTI30072W - Technical Support Data Review and Accuracy
39. TTI30077 - COTE_COTM Certification Evaluation
40. TTI21013W - 2010 Certified Outage Technical Engineer (COTE) Part 1
41. LBE321W - NSA - Service Provider End User Information
42. LBE300W - NSA - Conducting Work Involving the U.S. Government
43. LBE310W - NSA - Itemized Position List Change Process
44. TBU31055W - Acting with Integrity
45. ACKNOWLEDGEMENT CONFIRMATION Code of Cunduct 2.2
46. TAP3005W - SITS Certification for TSO Engineers
47. TBU30962W - Introduction to Operations Science
48. LBE307W NSA - Access Control Plan Policy - 2012
49. LMQ114W - (Electrostatic Discharge and Calibration Certification (ESD)
50. TBU30821W - (Ethics & Integrity Overview for Contract Workers )
51. LMQ114W - ALU Training (Electostatic Dischage and Calibration Certification (ESD)
52. TBU30704W - Anti-Corruption Compliance Program
53. TBU54039W - Improving Customer Service in Technical Support
54. TGK30020W - ALU Training (Services Supply Chain - Process Awareness)
55. TGK30013W ALU Training (Services Supply Chain - TL 9000 Awareness)
56. LBE302W - (NSA - Class A and B Product Requirements for Installation, Maintenance and Lifecycle Support)
57. TGK3003W - Alcatel-Lucent Quality Training (TL 9000)
58. 3FL99177AAAA - (Understanding MPLS0
59. LBE307W - NSA - Access Control Plan Policy and Procedures
60. LBE304W - NSA - Service Provider End User Information
61. LTW756Y - (CDMA2000 1x Evolution to CDMA2000 Data & Voice)
62. LTW753Y - (5ESS Configuration with SM2K, PSU2, PCF, ATM, CM3, PHE2)
63.
Timeline
Resident Engineer
Saudi Telecom
09.2021 - Current
Back Office Engineer
Alcatel Lucent Technologies
01.2009 - 08.2021
Team Lead and Project Cordinator
Alcatel Lucent Technologies
08.2005 - 12.2008
Integration Engineer
Lucent Technologies Inc
08.2003 - 08.2005
5ess Integration Engineer
Lucent Technologies Inc
01.1999 - 07.2003
Team Leader - Project Management
AT&T
01.1995 - 12.1998
Bachelor of Science -
Karachi University
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