Muhammad Irfan
Riyadh
Summary
Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
2
2
years of professional experience
Work History
Waiter
Golden Saj
05.2021 - 01.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
Skills
- Strong multitasking
- Customer service
- Cleanliness
- Order taking
- Professional appearance
- Time management
- Attention to detail
- Order management
- Order accuracy
- Table setting
- Guest relations
- Sales techniques
- Food and beverage pairings
- Basic math
- Bill computation
- Food presentation
Profile
Muhammad Irfan, S/O Muhammad Rafiq, Technician, 4, 01/01/85, Pakistani, Arabic, English, Urdu, Transferable, +966582525029
Timeline
Waiter
Golden Saj
05.2021 - 01.2023
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