MUHAMMAD ISRAR
RIYADH,SAUDI RABIA
Summary
- Knowledgeable programming professional skilled in data collection, analysis and management. Works well under pressure and consistently meets deadlines and targets while delivering high-quality work.
- Astute IT Technician equipped with in-depth knowledge of technical troubleshooting and diagnosis. Evaluates performance issues and escalates critical concerns to supervisors. Focused problem-solver with prove history of high-quality IT support.
- Offering strong foundation in IT support with focus on problem-solving and customer service excellence. Knowledgeable about hardware and software troubleshooting, network configurations, and system maintenance. Ready to use and develop critical thinking, communication, and technical skills.
- Experienced Technician with excellent technical knowledge of CCTV, intercoms and networking systems. Meets response, repair and first-fix targets to maintain customer satisfaction. Organized with good prioritization skills to achieve agreed timescales.
- Confident individual with good knowledge of CCTV systems seeks Technician role. Skilled in fault-finding and remedial actions for reliable maintenance and repair operations. Self-motivated and proactive for productive independent working.
Driven professional with keen analytical mindset, seeking opportunities in programming. Proficient in problem-solving and logical thinking, complemented by strong teamwork and communication skills. Ready to leverage technical abilities to develop innovative solutions and drive project success.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
IT support technician
AMNIAT FOR SAFETY AND SECURITY COMPANY
RIYADH, SAUDI ARABIA
07.2021 - Current
- Delivered excellent customer service by troubleshooting and resolving technical issues.
- Streamlined IT processes for increased efficiency.
- Improved system performance with regular maintenance and updates.
- Assisted end-users to enhance their understanding of software applications.
- Conducted diagnostic tests for identifying and resolving network issues swiftly.
- Provided IT support to staff members, improving overall operational efficiency.
- Managed server environment to ensure smooth business operations.
- Troubleshot network connectivity issues, restoring normal operations quickly.
- Managed secure network access for remote workers successfully.
- Troubleshot various incidents related to hardware, networks and software faults.
- Arranged computers, routers and printer to achieve proper workstation.
- Evaluated hardware, mouses and keyboards to determine performance.
- Monitored local network to optimize performance.
- Scheduled upgrades and regular maintenance to maintain smooth workflow.
- Diagnosed network issues for seamless connectivity.
- Troubleshot technical glitches with advanced diagnostic tools.
- Monitored site security to ensure equipment and workstations met agreed requirements.
CCTV technician
AMNAIT FOR SAFETY AND SECURITY COMPANY
RIYADH, SAUDI ARABIA
07.2021 - Current
- Ensured optimal functionality of CCTV systems by conducting regular maintenance checks.
- Identified potential system faults through meticulous assessment for swift rectification.
- Delivered efficient fault diagnosis with use of advanced technical equipment.
- Installed high-quality surveillance systems to enhance premises' security measures.
- Upgraded outdated CCTV systems, enhancing overall surveillance efficiency.
- Collaborated closely with security team for better understanding of specific installation requirements.
- Carried out repairs on faulty surveillance cameras to restore operational efficiency swiftly.
- Conducted site surveys before installations for identifying best placement locations.
- Offered sound professional advice on appropriate camera selection based on clients' needs and budgetary constraints.
- Demonstrated attention-to-detail during wiring and cabling tasks, preventing avoidable technical issues down the line.
- Kept accurate records of all installations and repairs performed, maintaining a high level of organization.
- Performed CCTV installations and maintenance, keeping up with high-volume targets.
- Monitored and tested equipment performance regularly, implementing preventative maintenance for enhanced functionality.
- Used excellent troubleshooting skills to identify, analyze and diagnose system faults.
- Trained junior technicians in installation techniques to support top-notch performance.
Access control & CCTV installer
AMNIAT FOR SAFETY AND SECURITY COMPANY
RIYADH, SAUDI ARABIA
07.2021 - Current
- Enhanced security by installing state-of-the-art access control systems.
- Improved surveillance coverage for crime prevention with the installation of CCTV equipment.
- Facilitated smooth functionality of security measures by performing routine maintenance checks on access control and CCTV systems.
- Assured system reliability and performance by troubleshooting any encountered technical issues.
GTRANSTREAM VoIP GRP2602P CONFIGURATOR
AMNIAT FOR SAFETY AND SECURITY COMPANY
RIYADH, SAUDI ARABIA
07.2021 - Current
- CONFIGURATION OF GRANDSTREAM IP PBX AND SETUP
- CONFIGURATION OF GRANDSTREAM VoIP TELEPHONE GRP2602P
P4,10 LED SCREEN PROGRAMMER
AMNIAT FOR SAFETY AND SECURITY COMPANY
Riyadh, SAUDI ARABIA
07.2021 - Current
- INSTALLATION AND PROGRAMMING OF P4 AND P10 LED SCREENS
Education
High School Diploma - INTERMEDIATE
OXFORD EDUCATION
PAKISTAN 02.2010 - 03.2011
Associate's degree - ELECTRICAL
MALAKAND INSTITUTE OF TECHNOLOGY
PAKISTAN 03.2012 - 04.2015
Skills
- Network troubleshooting
- Software issue diagnosis
- Data processing
- Software diagnosis
- Hardware diagnosis
- Data entry
- Technical issues analysis
- Staff education and training
- Application installations
- Troubleshooting proficiency
- Network configuration
- Windows server
- Windows O/S
- High/low voltage experience
- IP cameras
- Analogue surveillance systems
- CCTV integration procedures
- DVR/NVR systems knowledge
- Technical fault finding
- Hardware inventory management
- Printer setup
- Network monitoring
- Access control systems
- Security and access control systems
- Access control management
- Point-of-entry screening
- Surveillance
- CCTV monitoring
- Installation and maintenance
Languages
English
Fluent
Urdu
Native
Arabic
Advanced
Timeline
IT support technician
AMNIAT FOR SAFETY AND SECURITY COMPANY
07.2021 - Current
CCTV technician
AMNAIT FOR SAFETY AND SECURITY COMPANY
07.2021 - Current
Access control & CCTV installer
AMNIAT FOR SAFETY AND SECURITY COMPANY
07.2021 - Current
GTRANSTREAM VoIP GRP2602P CONFIGURATOR
AMNIAT FOR SAFETY AND SECURITY COMPANY
07.2021 - Current
P4,10 LED SCREEN PROGRAMMER
AMNIAT FOR SAFETY AND SECURITY COMPANY
07.2021 - Current
Associate's degree - ELECTRICAL
MALAKAND INSTITUTE OF TECHNOLOGY
03.2012 - 04.2015
High School Diploma - INTERMEDIATE
OXFORD EDUCATION
02.2010 - 03.2011
Similar Profiles
Cindy BecerraCindy Becerra
Regional Project Administrator/ Project Accountant at Securitas Electronic Security-f/k/a Kratos Public Safety & Security Solutions, Inc.Regional Project Administrator/ Project Accountant at Securitas Electronic Security-f/k/a Kratos Public Safety & Security Solutions, Inc.
Syed SalmanSyed Salman
HSE Officer at Enfield Safety & SecurityHSE Officer at Enfield Safety & Security
Jasmeet SinghJasmeet Singh
Security Guard at Safety Net SecuritySecurity Guard at Safety Net Security