MUHAMMAD KASHAN SHAIKH

• Increased revenue by acquiring new customers and determining needs to offer relevant products.
• Completed customer searches to generate new leads.
• Helped resolve client problems quickly with superior customer service.
• Maximised business potential by providing excellent customer service and ensuring 100% client retention.
• Used consultative sales approach to understand and meet customer needs.

• Completed accurate, high-volume money counts via both manual and machine-driven approaches.
• Adhered to vault security procedures and access requirements.
• Explained bank services, financial products and applicable fees to customers.
• Counted and packaged currency and coins.
• Balanced daily cash deposits and vault inventory with [Number]% accuracy rate.

• Young, dynamic commerce graduate seeking career in financial institution. Resourceful and knowledgeable about S.W.I.F.T (Society for Worldwide Interbank Financial Telecommunications).

· Working on “SwiftAlliance Access”.

· Creation and modification of messages.

· Monitoring of swift messages (all incoming and outgoing).

· Provide guidance to Upcountry Branches regarding S.W.I.F.T.

· Working on Remittances, Drafts, Letter of Credit and cases relate to payment.