Muhammad Mansour

Hardworking Assistant familiar with excel and project management. Passionate about business success and talented at supporting executive, team and customer needs.

Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

• Data Entry - Reviewed and updated client correspondence files and scheduling database.
• Oversaw implementation of new phone system which resulted in more cost-effective service.
• Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.
• Assisted management with the training of new staff members.
• Awarded "Employee of the Month" for delivering outstanding administrative support.
• Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
• Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
• Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
• Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
• Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
• Completed payroll for staff of 50 direct reports.
• Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.