MUHAMMAD MUSTAQEEM

• Managed MEP project documentation, including RFI, RFT, Material Requests (MR), technical drawings, transmittal, and project correspondence, to support project execution and compliance.
• Prepared, submitted, tracked, and maintained RFI (Request for Inspection) documents, coordinating with MEP engineers, QA/QC teams, consultants, and site personnel for timely inspections and approvals.
• Prepared and monitored RFT documentation for MEP testing activities, ensuring timely submission, effective follow-up, and accurate record maintenance to facilitate testing processes.
• Managed Material Requests (MR) and maintained accurate documentation related to material submissions, approvals, and site requirements.
• Controlled and maintained AutoCAD MEP drawings , including drawing registers, revisions, submissions, approvals, distribution, and archiving.
• Ensured that the latest approved drawings and revisions were available to site and engineering teams and that obsolete drawings were removed from active circulation.
• Prepared and maintained document transmittal, submission logs, registers, trackers, and status reports to ensure complete document traceability.
• Coordinated closely with MEP Engineers, QA/QC, Site Supervisors, Project Managers, Consultants, and Subcontractors to facilitate smooth document flow and timely approvals.
• Verified documents for accuracy, completeness, correct revision numbers, signatures, and required approvals before submission and distribution.
• Organised electronic and hard-copy filing systems for project records, enabling quick retrieval and secure storage to support efficient document management.
• Followed up on pending RFI/RFT inspections, approvals, comments, and document submissions , helping project teams maintain planned work progress.
• Supported the project team in maintaining documentation in accordance with project specifications, consultant requirements, and document-control procedures .
• Conducted regular coordination with relevant departments to resolve documentation issues and improve the efficiency of the MEP document-control process.

Managed day-to-day e-commerce operations across Amazon and eBay, ensuring smooth and efficient processing of customer orders and marketplace activities.

• Processed and monitored customer orders, ensuring accurate fulfillment and timely resolution of order-related issues, enhancing overall customer experience.
• Handled returns, refunds, and customer queries promptly, achieving high customer satisfaction ratings.
• Created and optimized product listings and descriptions with clear, engaging, and customer-focused content to improve product visibility and sales conversion.
• Monitored inventory levels and updated stock information to minimize stock-outs and maintain product availability.
• Assisted with order management, listing updates, pricing, product information, and marketplace administration.
• Coordinated with suppliers, warehouse teams, and other relevant departments to resolve order, inventory, and delivery issues.
• Monitored marketplace performance, identifying issues affecting sales and customer satisfaction for timely resolution.
• Maintained accurate records of orders, returns, refunds, inventory, and other e-commerce transactions.
• Ensured product information, pricing, availability, and listings were kept accurate and up to date across Amazon and eBay.
• Amazon & eBay | E-Commerce Operations