MUHAMMAD SHAFQAT AZIZ
Hafr Al Batin,eastern province
Summary
Dedicated Kitchen Expert skilled in kitchen operations, food preparation, and equipment management. Ensures high food safety and hygiene standards while managing inventory and delivering outstanding customer service. Excels in time management and team collaboration during peak service periods. Focused on maintaining kitchen efficiency and hygiene, with a commitment to ongoing professional development in the culinary field.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
KITCHEN EXPERT
Americana Restaurants - Hardee's
01.2025 - Current
- Prepare burgers, sandwiches, wraps, chicken items, fries, and specialty menu items.
- Monitored food freshness and quality through tracking holding and discard times to uphold standards. holding and discard times to maintain freshness and quality.
- Follow company procedures while operating fryers and kitchen equipment.
- Operated twister equipment daily to prepare food items efficiently., broilvector, and fryer equipment with careful control daily.
- Maintained kitchen cleanliness and organisation during busy periods to support efficient service. hygiene, equipment cleanliness, and efficient service during highvolume
- Periods.
KITCHEN EXPERT
Hardee's
Lahore
05.2023 - 04.2025
- Listen actively to identify, cater for, and exceed customer needs.
- Guide product selection using knowledge-based advice to match suitable choices.
- Organised shelves for easy access and visual appeal, contributing to improved customer experience., clean, and organised through visual merchandising.
- Conducted stock checks and reordered items to ensure optimal inventory levels.
- Provided after-sales support by managing returns and exchanges to enhance customer retention.
Education
Bachelor of Arts - Associate Degree
Allama Iqbal Open University , Islamabad
Islamabad01-2021
B.S. (Hons) - Botany
University of Education
Lahore, Pakistan05-2023
Skills
- Kitchen operations
- Kitchen equipment management
- Food safety and hygiene
- Inventory control
- Food presentation techniques
- High-pressure service
- Time management strategies
- Customer service excellence
- Customer needs assessment
- Customer engagement techniques
- Team collaboration
- Positive attitude
Certification
- Food & Beverage Counter Service Test, Saudi Arabia, Passed
- Six-Month Computer Diploma, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Basic Graphic Design
Languages
Urdu
English
Arabic
Custom
MUHAMMAD SHAFQAT AZIZ
Interests
- swimming
- beaches
- mountaining
Timeline
KITCHEN EXPERT
Americana Restaurants - Hardee's
01.2025 - Current
KITCHEN EXPERT
Hardee's
05.2023 - 04.2025
Bachelor of Arts - Associate Degree
Allama Iqbal Open University , Islamabad
B.S. (Hons) - Botany
University of Education