MUHAMMAD SHAZAIB
MANAMAA,BAHRAIN
Summary
Dynamic Housekeeping Coordinator with strong skills in team leadership and problem-solving. Proven track record in managing payroll discrepancies, guest satisfaction, and operational efficiency, ready to enhance hospitality experiences.
Overview
3
3
years of professional experience
Work History
Housekeeping Coordinator
sheraton (marriot )
manama, bahrain
2025.07 - Current
- Daily Allocation
- Actively incharge of payrolls to manage discrepancies and to support the HR team for smooth processings.
- Handling productivity Report
- Managing PH & vacation tracker
- Handling sick leave tracker
- Managing duty roaster
- Managing BSA audit report
- Handling all department files
- Maintaining propper documentationof lost & found register
- Maintaining and loocking after long stay guest room and needs based on their preferences and schedule their ppm and MRT based on requirment .
Room Service Attendant
conrad (Hilton)
manama, bahrain
2024.04 - 2025.07
- Guest rooms cleaning
- Pantry and corridor cleaning
- Handling Guest requests
- Handling guest complaints.
- Checked room equipment and devices for faults and reported technical and maintenance issues to supervisors for repair.
- Welcomed guests, provided answers to questions and anticipated service needs.
- Delivered room service orders promptly to guests, maintaining high standards of hospitality and efficiency.
Room Leader
Pearl continental
lahore, pakistan
2023.01 - 2023.12
- Room inspection
- Pantry and corridor inspection
- investigating and tracking the Guest voice score on daily basis to keep consistencyon the gss score
- Maintaining all the training records As per the marriot brand Audit standard
- Responsible for training Associate
Education
bachelor of commerce - b.com
punjab univercity
lahore2022-01
Skills
- Time management
- Self motivated and desired for constant Learning
- Inventory management
- Teamwork
- Positive attitude
- Communication and coordination
- Customer service excellence
- Understanding of hospitality industry
- Chemical use knowledge
- Staff motivation
Languages
English
Upper Intermediate
B2
Urdu
Proficient
C2
Hindi
Proficient
C2
Timeline
Housekeeping Coordinator
sheraton (marriot )
2025.07 - Current
Room Service Attendant
conrad (Hilton)
2024.04 - 2025.07
Room Leader
Pearl continental
2023.01 - 2023.12
bachelor of commerce - b.com
punjab univercity