Muhammad Shoaib
Service Engineer
Karachi
Summary
I have a strong passion for interest in Electrical Work. To work in a Challenging environment and exposure to the new work methodology, to enhance my skills & capabilities by working with highly reputable organizations.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Sales Executive
Anis Ahmed & Brothers PVT Ltd.
Karachi, Sindh
07.2024 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Streamlined sales processes to reduce cycle times and improve efficiency.
Senior Service Engineer
Greaves Pakistan
Karachi, Sindh
01.2023 - 12.2023
- Work as a 'Senior Service Engineer' in Greaves Pakistan Air Compressor department
- Service, overhaul, and startup of oil-lubricated screw compressors
- In the service center and on-site, maintain lubricated and oil-free compressors in compliance with EHS regulations
- Visits sites and recommends spare parts based on service visits
- Greaves Pakistan is an Authorized Distributor & Service Provider for Worthington.
- Achieved customer satisfaction with timely resolution of technical issues and clear communication.
- Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
- Visited customer locations to assess equipment functioning and develop repair plans.
- Scheduled and implemented maintenance activities for equipment.
Senior Service Engineer
Rastgar & Co Pvt Ltd.
Karachi, Sindh
01.2015 - 12.2022
- Work as an 'Senior Service Engineer' in Rastgar Air Compressor
- Carrying out scheduled, preventive and corrective maintenance, commissioning, troubleshooting, and overhauling of rotary, Oil-Free and water cooled air compressors as well as refrigeration dryers
- Also Work on other brands of machines like Atlas-Copco, Alup, Boge, Mark & Sky
- Motor, VFD & electrical components installation & troubleshooting.
- Managed approximately 35+ customers for services.
- Implemented preventative maintenance programs, reducing system failures and extending equipment life.
Education
DAE - Electrical
Govt. Mono-Technique Institute
Karachi 05.2013 - 07.2015
Skills
Leadership
Decision Making
Teamwork
Communication
Time Management
undefinedCertification
Level 2 IVQ Diploma in Electrical Engineering,
Timeline
Sales Executive
Anis Ahmed & Brothers PVT Ltd.
07.2024 - Current
Senior Service Engineer
Greaves Pakistan
01.2023 - 12.2023
Senior Service Engineer
Rastgar & Co Pvt Ltd.
01.2015 - 12.2022
DAE - Electrical
Govt. Mono-Technique Institute
05.2013 - 07.2015
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