Hi, I’m
Muhammad Uzair Sharif
Office Administrator
Madina
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Personable Office Administrator with Twelve years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
18
years of professional experience
5
years of post-secondary education
6
Certifications
4
Languages
Work History
Al Bishri Medical Complex, Rabigh
Accounts Executive /Administrative Assistant
09.2019 - 02.2022
Job overview
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Analyzed accounts for delinquencies and other ongoing issues.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
- Worked with other departments to deliver solutions according to schedule and per customer requirements.
- Reached out to customers to offer range of services and products in order to drive sales growth.
- Reduced expenses by effectively negotiating contractor prices, terms, and service agreements.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Bank AL Habib, Karachi
Manager Operations
01.2017 - 05.2018
Job overview
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Oversaw day-to-day operations, including supervising eleven person's team across five sites.
UBL Bank, Karachi
Receptionist
09.2006 - 12.2006
Job overview
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Maintained visitor log for entering and leaving facility for security purposes.
- Organized, maintained and updated information in computer databases.
Brothers Enterprise Limited, Karachi
Warehouse Supervisor
05.2006 - 09.2006
Job overview
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Oversaw daily operations and shipping and handling processes.
- Kept detailed records of inventories and merchandise inventory transactions.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Used warehouse management software to reconcile daily inventory.
AMZ Foods Ltd, Karachi
Accounts Clerk
05.2004 - 10.2005
Job overview
- Reported financial data and updated financial records in ledgers and journals.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Set up and updated Excel spreadsheets to track financial data.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Input financial data and produced reports using software.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Education
Preston Institute of Management Sciences And Techn , Karachi, Pakistan
MBA from Marketing
01.2009 - 12.2009
University of Karachi , Karachi, Pakistan
Bachelor of Commerce from Ecommerce
03.2003 - 10.2006
Skills
Operations
undefinedCertification
Certificate of completing 10 years in Bank Al Habib
Graphic Designing
In my leisure time, I engage in graphic design and video creation, considering these activities more as hobbies than professional endeavors. My interest in these creative pursuits has led me to explore platforms like Fiverr and Upwork, where I maintain profiles to offer my graphic design services. Despite my primary background in banking and administrative roles, my side involvement in the digital creative sphere has proven rewarding. It not only serves as a recreational outlet but also enables me to take on graphic design projects from diverse clients, adding a dynamic layer to my skill set beyond the realms of traditional banking and administration.
Timeline
Accounts Executive /Administrative Assistant
Al Bishri Medical Complex
09.2019 - 02.2022
Certificate of completion in course of phishing by the Bank
10-2017
Certificate of completion in course of Physical Security by the Bank
10-2017
Manager Operations
Bank AL Habib
01.2017 - 05.2018
Certificate of completing AML/CFT course In Bank
03-2013
Certificate of completing Clearing course in Bank
10-2010
Certificate of completing Deposits course in Bank
08-2010
Preston Institute of Management Sciences And Techn
MBA from Marketing
01.2009 - 12.2009
Certificate of completing 10 years in Bank Al Habib
01-2007
Receptionist
UBL Bank
09.2006 - 12.2006
Warehouse Supervisor
Brothers Enterprise Limited
05.2006 - 09.2006
Accounts Clerk
AMZ Foods Ltd
05.2004 - 10.2005
University of Karachi
Bachelor of Commerce from Ecommerce
03.2003 - 10.2006
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