MUHAMMAD WAQAS
Riyadh,Riyadh Region
Summary
Dedicated professional with comprehensive expertise in supply chain understanding, digital marketing, and in-depth product information. Demonstrates proficiency in returns handling, stock control system mastery, and security compliance knowledge. Committed to ethical conduct and data entry accuracy while excelling in stock control, store maintenance, barcode scanning, cash handling, and customer service. Aims to leverage skills to enhance operational efficiency and customer satisfaction within a dynamic retail environment.
Offering strong organisational skills and proactive approach to problem-solving. Knowledgeable about customer service and inventory management with keen eye for detail. Ready to use and develop communication, time management, and teamwork skills in [Desired Position] role.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Store Administrator
Alshaya trading Company
Riyadh, Saudi Arabia
01.2015 - Current
- Conducted product promotions, increasing brand awareness.
- Maintained clean store environment for improved customer experience.
- Coordinated maintenance services resulting in a well-maintained store environment.
- Collaborated with store management to implement promotional activities.
- Managed returns and exchanges, improving customer relations.
- Improved stock management with meticulous inventory checks.
- Coordinated staff schedules to maximise operational efficiency.
- Trained new employees, fostering team development and growth.
- Organised back-office paperwork enhancing overall administration efficiency.
- Recorded daily sales, ensuring accurate financial records.
Shift supervisor
Starbucks Coffee
Riyadh, Saudi Arabia
04.2024 - 12.2025
- Monitored cash registers and transactions, reducing instances of financial discrepancies.
- Implemented new operational guidelines resulting in improved workflow efficiency.
- Delegated tasks to staff members to ensure efficient shift operation.
- Improved team cohesion by implementing effective communication strategies.
- Collaborated with management on staff recruitment, enhancing team performance.
- Carried out administrative tasks meticulously; kept accurate records of shift activities and incidents.
Personal banker
Meezan Bank LTD
Battagram, Pakistan
01.2014 - 10.2015
- Suggested suitable insurance plans, promoting financial security to clients.
- Resolved complex banking queries with professional demeanour and expertise.
- Initiated cross-selling activities to increase overall business revenue.
- Prepared detailed reports for management review and decision making purpose.
Education
Bachelor of Business Administration - Finance
Hazara University
Mansehrah KPK 01.2010 - 12.2014
Skills
- Supply chain understanding
- Digital marketing understanding
- In-Depth product information
- Returns handling
- Stock control system mastery
- Security compliance knowledge
- Ethical conduct
- Data entry accuracy
- Stock control
- Store maintenance
- Barcode scanning
- Cash handling
- Customer Service
Timeline
Shift supervisor
Starbucks Coffee
04.2024 - 12.2025
Store Administrator
Alshaya trading Company
01.2015 - Current
Personal banker
Meezan Bank LTD
01.2014 - 10.2015
Bachelor of Business Administration - Finance
Hazara University
01.2010 - 12.2014