Muhammad Zaki
Jeddah,Saudi Arabia
Summary
Professional Sales Executive with 9 years of experience in identifying customer needs and converting prospects into loyal clients to drive revenue growth. Proven track record in presenting product and service value, negotiating pricing and credit terms, and managing the full sales cycle from prospecting to closing. Skilled in preparing sales documentation, generating reports, and consistently overcoming objections to maximize conversion rates and achieve targets.
Overview
2
2
years of professional experience
14
14
years of post-secondary education
Work history
Key account manager
LSC
Jeddah, Saudi Arabia
01.2026 - Current
- Supported strategic upselling and cross-selling initiatives, aiding revenue growth and portfolio expansion.
- Cultivated strong relationships with executive-level clients to boost retention and encourage repeat business.
- Researched account potential using data analysis and market insights to identify growth opportunities.
- Assisted in commercial negotiations to maintain business profitability while ensuring client satisfaction.
- Created tailored account plans to align with client objectives and enhance loyalty.
- Worked closely with sales, operations, and marketing teams to ensure smooth service delivery.
Business development manager
Flow logistics
Jeddah, Saudi Arabia
08.2024 - 01.2026
- Managed and expanded key accounts across inbound, outbound, and domestic express courier services, driving consistent revenue growth and shipment volume.
- Generated new business through strategic prospecting and converted inbound enquiries into long-term clients across international and domestic lanes.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Developed marketing plans to support department strategies.
- Negotiated competitive rates and service agreements for international (import/export) and domestic shipments, maximising profitability while maintaining client satisfaction
- Analysed sales reports to identify trends and update strategies.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Consistently exceeded revenue targets through new account development.
- Customized promotional strategies to meet needs of different clients, products and services.
- Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
Education
Higher Secondary - Computer Science
Pakistan International School Jeddah
Jeddah 01.2001 - 02.2012
Bachelor of Commerce - Marketing
Punjab group of colleges
Multan 04.2012 - 04.2015
Skills
- Performance goals
- Consultative and relationship selling
- Revenue development
- Open and clear communicator
- Sales leadership
- Sales strategy familiarity
- Account management
- New business prospecting
- Customer service
- Market trends understanding
- Market research expertise
LANGUAGES
English - Fluent
Urdu - Native
Arabic - Upper intermediate
Timeline
Key account manager
LSC
01.2026 - Current
Business development manager
Flow logistics
08.2024 - 01.2026
Bachelor of Commerce - Marketing
Punjab group of colleges
04.2012 - 04.2015
Higher Secondary - Computer Science
Pakistan International School Jeddah
01.2001 - 02.2012