MUHAMMAD ZAKIR
JEDDAH,SAUDI ARABIA
Summary
Accomplished logistics professional with extensive multi-drop delivery experience and advanced driving qualifications. Demonstrates expertise in vehicle maintenance awareness, emergency response readiness, and goods vehicle operation. Proficient in logistics planning, load management, and temperature-controlled deliveries, ensuring safety compliance and customer satisfaction. Skilled in order verification, database management, and logging paperwork with a strong focus on food storage standards. Committed to enhancing operational efficiency and resolving disputes through effective customer service and complaint resolution strategies.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Delivery driver
Al Tazajfaroojalfakieh
Jeddah, Mecca Region
06.2023 - Current
- Reduced fuel costs with efficient route planning.
- Ensured safety by regular vehicle inspections and maintenance.
- Maintained vehicle cleanliness for a professional appearance.
- Carried out minor vehicle repairs, minimising downtime for maintenance services.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Coordinated delivery schedules for optimum time management.
- Handled fragile items carefully, resulting in zero damage complaints.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Accepted and organised work requests using company app.
Dyana Driver
Zimmo Trading
Jeddah, Mecca Region
02.2022 - 02.2023
- Kept accurate records of all deliveries made during the day.
- Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
- Enhanced customer satisfaction with prompt and courteous delivery service.
- Provided reliable service as a result of meticulous attention to detail.
- Resolved logistical issues swiftly to ensure on-time deliveries.
- Managed time efficiently to meet all delivery deadlines.
- Maintained vehicle cleanliness for a professional appearance.
- Planned routes and schedules to achieve consistent service availability.
- Submitted reports regarding issues and concerns to manager.
- Submitted required documentation upon journey completion.
Education
Foundation degree - Science & Engineering
Iqbal model secondary school
Karachi, Pakistan 04.2013 - 07.2016
Skills
- Multi-Drop delivery experience
- Vehicle maintenance awareness
- Advanced driving qualifications
- Emergency response readiness
- Order verification expertise
- Goods vehicle operation
- Logistics planning knowledge
- Load management
- Temperature-Controlled deliveries
- Safety compliance
- Customer Service
- Complaint resolution
- Dispute management
- Database management
- Logging paperwork
- Food storage
Languages
English
Upper intermediate
Arabic
Upper intermediate
Urdu
Native
Timeline
Delivery driver
Al Tazajfaroojalfakieh
06.2023 - Current
Dyana Driver
Zimmo Trading
02.2022 - 02.2023
Foundation degree - Science & Engineering
Iqbal model secondary school
04.2013 - 07.2016
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