Muhammad Zia Ul Haq

Work history

IT Support Engineer

SystemRapid

Tabuk, Tabuk Region

10.2022 - Current

Information Technology System Support Information Technology System SupportFull-time Construction (Tabuk Region) · On-site
IT Support (Installing and Managing all Computer systems and peripheral devices for the Neom
Tunnel Project site users and office users. Windows installation, project related software, MS
Office, Outlook, Auto CAD, PDF Editor, ID card printing, Internet Modems, Printers, Plotter
printers, Biometric attendance machine
Installed multiple platform workstations, such as Linux, Window macOS to test hardware and software compatibility.
Successfully customized desktop hardware of users to meet user specifications and site standards.
Planned and coordinated successful data migrations from Windows Server.
Troubleshot system and network problems, diagnosing and solving hardware and software faults that resulted in cost savings.
Designed and deployed Group Policies within an Active Directory Environment leading decrease in data breaches.
Maintained high level of support by consistently improving knowledge of operating systems and application software's.
Prioritized and manage cases simultaneously with user satisfaction.
Managed antivirus server to ensure security and integrity of network data was held to the highest standard.
Assisted various departments in maintaining network security and configured remote routers and firewalls.
Provided smooth communications by configuring LAN technology, wireless access points and controllers.
Supported various operating systems and server technologies.
Secured network systems by establishing and enforcing access control policies.
Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.

Operations Coordinator/Engineer

System Rapid

01.2015 - Current

For Fiber with ITC&Dawiyat Project Western Region
Microwave, Wimax & Fiber(ITC):
Planning and scheduling of activities for Project Implementation like new route implementation
Commissioning MW system including "handling critical and major alarms, commissioning MW site configuration data including "RSL values, Tx power, Tx and Rx frequencies, configuring Eth ports and testing MW link performance
Troubleshoot and integrate the sites
Installing point to pint and point to multi point MW transmission for Al Rajhi Bank
Good knowledge of MW frequencies and sub bands
Link up gradation and traffic shifting from old links to up graded links
Planning and scheduling site activities (like handovers of towers) to ensure completion of the project within the time and budgetary parameters and for optimizing resource utilization
Organizing and suggesting to management training programs for work force on regular basis
Effectively interfacing with people at all levels, managing healthy work environment and inculcating bonded teamwork with high work ethics
Preparation of project report for management
In-depth knowledge WiMax operations, designs and wireless network deployment
Comprehensive knowledge of system performance and RF system optimization technique
Extensive knowledge of radio frequency networks and designing WiMax networks
Possess sound interpersonal and communication skills
Installation IP Managed Routers (MRS)
Installation and activation of ONT
(FTTH and FTTX) Dawiyat(OSP)
Installation of ODBs, JCs and FDTs according to the Communications and information Technology Commission (CITC) standards
FDT Patching according to the Communications and information Technology Commission (CITC) standards and testing.

IT Support Technician

System Rapid

01.2014 - 01.2015

Working experience System Rapid as an, Complete configuration, installation and support of equipment in a Microsoft Windows environment to the specifications of client proposals
Troubleshoot and resolve computer related issues when contacted by
Clients by providing both on-site and remote support
Maintaining software applications, operating systems and regular maintenance
Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors etc
To provide technical assistance and support
Supervising the administration of systems and servers related network to ensure availability of services to authorized users
UTP Cable Termination and patching.

System Rapid

01.2013 - 01.2014

Working experience in System Rapid (Mobily) as a FTTH Project Leader in JEDDAH
FDT (Cabinets) Patching according to Mobily designed key maps and standards
Rectification
Patching Report making and solutions according to vendor requirements
Deal with customers to adjust the appointments
Activation & Installation of CPE(CUSTOMER PREMISES EQUIPMENT)
Cable Striping + Prepare Joint
Splicing + O.T.D.R + Power Meter Testing
Collect reports from Other Teams, scan the reports (UATs), make WO excel Sheet and send to the Main Contractor (CCS).

Abana Enterprise Group Co

01.2012 - 01.2013

Year working experience in ABANA ENT.CO as a FTTH Technician in JEDDEHA.(ABANA ID#2810)
Verification of Fiber optic cable in manholes and communication building for records of STC
Identifies fault finding & onsite repair of faulty equipment or installation and trouble shoot network problems
Troubleshooting the Ethernet Problems, fiber Links test using Laser Source, Power Meter and O.T.D.R
Activation & Installation of ONT(OPTICAL NETWORK TERMINAL)
Cable Striping + Prepare Joint
Splicing + O.T.D.R + Power Meter Testing.

Abahsain Neway

10.2011 - 02.2012

Months working experience in ABAHSAIN NEWAY as a Painting QC& Ware House In charge
Manage Ware House inventory
Make the receiving and delivery reports
Test the Painting Valves according to the ISO & Aramco Standards
Making the Painting reports for the clients.

PREMIER TELECOM

01.2011 - 01.2011

Summary

Overview

Work history

IT Support Engineer

Operations Coordinator/Engineer

IT Support Technician

Education

CCNA -

Diploma in Telecommunication - Telecommunication

BS - Electronics and Communication

Diploma - IT

Intermediate - undefined

Matriculation - undefined

Skills

Websites

Accomplishments

Affiliations

Languages

Certification

Work availability

Timeline

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