MUHAMMAD ADEEL ABBAS
Al-Faisaliyah
Summary
To seek administrative position in the esteemed company where I can utilize the active experience and dynamic skills for maximizing the profit of the company. My leadership qualities can help in managing the work efficiently and in running the administration smoothly. Quality education blended with sense of responsibility will hone in on the goals of the organization.
Overview
20
20
years of professional experience
Work History
Operation & Sales Manager
New Pc Time
03.2023 - 12.2023
- Develop, implement, and maintain quality assurance protocols.
- Oversee materials and inventory
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Proficiency in conflict management and business negotiation processes
- Working as Client Account Manager for Various Customers such as EXTRA also handling Dell, HP, Lenovo, Samsung, Apple
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g
- Quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Creating RFQs and overseeing competitive bidding cycles
- Developing and implementing cost-effective procurement strategies and policies for the purchasing of raw materials, goods, and services
- Managing procurement budgets, strategies, and payment processes
- Optimizing workflows and automation processes to save time and money
- Incorporating new procurement software, e-procurement processes, and business processes when necessary
Senior Procurement & Logistics Officer
HASOUB
01.2011 - 03.2023
- Working as Senior Procurement & Logistics Officer for Systimax, CPI, Conteg, Rittal, Corning
- Performing as Inventory Controller
- In cooperation with Supply Management Services, prepare for receipt of international shipments, and liaises with competent authorities for tax exemptions, port clearances, etc
- And the timely delivery of relief items to the beneficiaries
- Devises methods of stock control, closely monitors warehousing management
- Design and develop standard operating methods to manage logistics operations efficiently
- Prepare Quarterly import plan
- To control, effectively manage and review the procurement function, ensuring that all internal and external financial regulations and standing orders are met
- Follow up Inbound Logistics Shipments
- Managing yearly PO's worth SAR 40,000,000
- Proficient Using Oracle ERP JD-Edwards
- Allocating Received Materials to match the PO
- To monitor and control the day to day operation of the service ensuring that financial and other operational targets are met
- To develop and maintain appropriate systems and records as required
- To regulate the purchase of prepaid products
- Oversees the timetable for the delivery of the supplier, warehouse and relevant units to accelerate personal.
Customer Services Supervisor
Warid Telecom
03.2008 - 03.2010
- Worked as Customer Services Supervisor
- To lead or supervise a team of customer service staff
- Supervises, coordinates, directs, and monitors staff activities to ensure prompt, courteous, and accurate responses are provided to customers
- Select and trains assigned staff, ensuring equal employment opportunity in hiring and promoting
- Monitor efficiency and quality efforts of personnel and provides training and coaching support
- Ensure adherence to departmental and/or call/service center policies, procedures, and practices
- Recommend and implements new or improved systems to enhance or expedite work
- Creates and maintains a positive, respectful work environment for staff.
Sales Supervisor
Bio-Amla (Cosmetic Co.)
06.2007 - 02.2008
- Worked as Sales Supervisor
- To supervise sales staff, including recruitment, termination, training, performance evaluations, work allocation, and conflict resolution
- Manage efforts and activities of sales team in alignment with sales goals and revenue objectives
- Analyze the effectiveness of sales programs, recommend and implement changes based on findings
- Provide input from sales team for the collaboration of strategic and tactical planning processes of the sales department overall
- Assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives
- Strive to minimize staff turnover and to keep team headcount at acceptable levels.
Sales Executive
Decent Marketing & Trading Co.
03.2004 - 02.2007
- Worked as Sales Executive
- Marketing new products and services to existing and new customers
- Bring in and follow-up on new sales and projects from existing customers
- Coordinate and liaise closely with global business partners
- Manage and handle customer relations, feedbacks, and complaints.
Education
Master - Business Administration
University of South Asia
01.2005
Bachelors - Computer Sciences & Business Administration (Honors)
University of South Asia
01.2004
Intermediate - I.Com
01.2000
Metric - Metric
Lahore Cadet School
01.1997
Skills
- Microsoft Office (Ms Word, Excel, Power Point, Ms Outlook, Ms Access)
- MS WINDOWS, Installations, Internet Browsing (searching, e-mail)
- Hardware and software handling
- Good Communication skills
- Using Oracle JD-Edwards Purchasing & Sales Modules
- Presentation skills (by using the multimedia and oral)
- Preparation of weekly report
- Have been participating in technical workshops held by company to refresh & update technical skills about company's products
- Organizing ability with team work
Competencies Skills
- Procurement
- Inventory / Stock Management
- Logistics
- Decision making
- Leadership & Management
- Multitasking
- Quick learner
- Able to work under pressure
- Excellent communication skills
- Self-confidence (ability to function effectively with minimal supervision)
- Strong attention to detail and investigative nature
Others
Having Valid Saudi Driving License
Timeline
Operation & Sales Manager
New Pc Time
03.2023 - 12.2023
Senior Procurement & Logistics Officer
HASOUB
01.2011 - 03.2023
Customer Services Supervisor
Warid Telecom
03.2008 - 03.2010
Sales Supervisor
Bio-Amla (Cosmetic Co.)
06.2007 - 02.2008
Sales Executive
Decent Marketing & Trading Co.
03.2004 - 02.2007
Master - Business Administration
University of South Asia
Bachelors - Computer Sciences & Business Administration (Honors)
University of South Asia
Intermediate - I.Com
Metric - Metric
Lahore Cadet School
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