Muhammad Hashim
Jeddah,Saudia Arabia
Summary
Multi-talented Waiter knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement. [Job Title] with extensive food and beverage knowledge. Works great with service and kitchen teams to meet customer needs.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Restaurant Waiter
Choice Hotel Middle East
Jeddah, Saudi Arabia
09.2022 - Current
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
- Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Education
Bachelor of Arts - Ecnomics
Government College of Science
Lahore.Pakistan 08.2017 - 03.2020
Skills
- Fine dining experience
- Guest rapport
- Menu knowledge
- DUPLICATE - Point of Sale system operation
- Highly responsible and reliable
- Cleaning requirements
- Food and beverage specialist
- Spirits knowledge
- Food and beverage knowledge
Languages
English
Fluent
Timeline
Restaurant Waiter
Choice Hotel Middle East
09.2022 - Current
Bachelor of Arts - Ecnomics
Government College of Science
08.2017 - 03.2020
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