MUHAMMAD IRFAN MUHAMMAD RAMZAN
ABHA
Summary
Meticulously organized Parts Salesman with comprehensive knowledge of thousands of [Type] parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity. Talented [Job Title] driven to exceed sales, quality and customer satisfaction goals every day. Motivated Parts Associate enthusiastic about building a long-term career in the automotive industry. Enthusiastic Parts Sales professional specializing in training and employee development. Motivational and encouraging leader with [Number]-year background building productive and cohesive sales and service teams. Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Overview
17
17
years of professional experience
Work History
Parts-advisor
MOHAMMED YOUSUF NAGHI MOTORS
10.2006 - Current
- Collaborated effectively with colleagues in both the parts department and other areas of the business, fostering a supportive team atmosphere focused on achieving common goals.
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.
- Contributed to team success by consistently meeting or exceeding monthly sales targets established by management.
- Evaluated supplier performance regularly to ensure quality standards were consistently met or exceeded when sourcing components from third parties.
- Assisted technicians in diagnosing vehicle issues by providing expert advice on proper replacement parts.
- Maintained clean and neat parts counter and sales floor.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
Education
High School Diploma -
Mirpur University of Science And Technology
Mirpur AK.03.2002
Skills
- Technical aptitude
- Shipping procedures
- Warehouse Operations
- Automotive Industry Knowledge
- Parts Cataloging
- Invoice Processing
- Supply orders
- Performance Tracking
- Order Fulfillment
- Customer Service
- Ordering parts
Languages
Urdu, Punjabi
Native language
English
Intermediate
B1
Arabic
Upper intermediate
B2
Urdu
Advanced
C1
Punjabi
Advanced
C1
Timeline
Parts-advisor
MOHAMMED YOUSUF NAGHI MOTORS
10.2006 - Current
High School Diploma -
Mirpur University of Science And Technology
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