Muhammad Salman
Jeddah,Saudi Arabia
Summary
Reliable and hardworking Delivery Associate / Courier with strong experience working for both Noon (Dubai) and Samsa Courier, specializing in parcel delivery, warehouse handling, route planning, and customer service. Skilled in using delivery applications for scanning, tracking, and updating shipment status.
Proven ability to handle high delivery volumes, manage COD payments, and complete tasks within tight deadlines. Knowledgeable about UAE and KSA delivery zones, warehouse procedures, sorting processes, and return shipments (RTO).
Committed to accuracy, safety, and excellent service while maintaining a professional attitude in fast-paced environments.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Courier
Samsa
Jeddah, Saudia Arabia
10.2023 - Current
- Picked up and delivered parcels to customers within assigned routes.
- Scanned parcels and updated delivery status using the company application.
- Collected customer signatures/OTP and ensured correct delivery.
- Managed Cash on Delivery (COD) payments accurately.
- Ensured safe handling of fragile items and followed company delivery standards.
- Completed daily delivery reports and communicated updates to the supervisor.
- Followed road safety rules and company policies at all times.
- Handled return shipments (RTO) when customers were unavailable.
- Sorted incoming and outgoing parcels by zone and destination.
- Performed scanning, labeling, and loading/unloading of shipments.
- Maintained accurate parcel records and reporting for missing/damaged items.
- Assisted riders with parcel distribution and route preparation.
Courier
Noon
Dubai, UAE
01.2020 - 12.2022
- Delivered packages to customers across designated routes in Dubai.
- Used Noon delivery app for navigation, parcel scanning, and status updates.
- Ensured timely delivery and maintained high customer satisfaction.
- Managed COD deliveries and submitted daily cash reports.
- Handled return shipments (RTO) as per Noon policy.
- Communicated effectively with customers and resolved basic delivery issues.
- Followed all road safety and company delivery procedures.
- Sorted and scanned parcels for outbound and inbound shipments.
- Supported picking, packing, labeling, and order preparation processes.
- Assisted in organizing warehouse shelves and maintaining stock records.
- Loaded and unloaded delivery vans with accuracy and care.
- Followed safety rules and ensured correct handling of fragile items.
Education
High School Diploma -
Govt High School
Dera Ghazi Khan / Pakistan 09.2013 - 04.2015
Skills
- Delivery Operations
- Parcel Handling & Scanning
- Noon App / Delivery App Operation
- Warehouse Sorting & Packing
- Order Fulfillment
- Route Planning & Navigation
- Customer Service & Communication
- COD (Cash on Delivery) Handling
- Time Management
- Loading & Unloading
- Inventory Support
- Safety & Compliance
Languages
English
Fluent
Arabic
Fluent
Urdu
Native
Timeline
Courier
Samsa
10.2023 - Current
Courier
Noon
01.2020 - 12.2022
High School Diploma -
Govt High School
09.2013 - 04.2015