IT Systems & Infrastructure Engineer with 8+ years of experience in enterprise IT operations, network infrastructure, and electronic systems. Proven ability to design, deploy, secure, and maintain on-prem and cloud-integrated environments. Strong background in networking, systems administration, CCTV/LAN design, backup and disaster recovery, and end-user service management. Experienced in aligning IT services with business objectives, managing vendors, and supporting large-scale organizational operations in Saudi Arabia.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
IT Infrastructure & Network Engineer
Zaid Alhussain & Brothers Group
Riyadh, Saudi Arabia
01.2019 - 12.2025
Manage and monitor enterprise IT infrastructure to ensure high availability, performance, and security of business-critical systems.
Align IT systems and services with organizational objectives to improve operational efficiency and service delivery.
Administer and maintain network devices, ensuring stable and secure LAN/WAN connectivity across company locations.
Lead planning, design, and implementation of LAN and CCTV systems for company projects and facilities.
Provide Tier 2 & Tier 3 technical support to ensure seamless end-user operations and minimal downtime.
Apply system updates, security patches, and configurations in compliance with IT policies and best practices.
Perform regular data backups and disaster recovery testing to ensure business continuity.
Evaluate, recommend, and coordinate procurement of IT hardware, software, and infrastructure solutions.
Coordinate with vendors, contractors, and internal stakeholders to deliver IT projects successfully.
Information Technology Engineer
Sudatel Telecom Company
Khartoum, Sudan
01.2016 - 01.2016
Monitored network performance and resolved connectivity issues to maintain service reliability.
Installed, configured, and supported enterprise operating systems and applications.
Assisted in maintaining telecom-related IT infrastructure and user support services.
IT & Network Engineer
National Information Center
Khartoum, Sudan
01.2015 - 01.2016
Supported government IT infrastructure operations and network services.
Diagnosed and resolved system, hardware, and application issues.
Assisted in implementing security updates, backups, and recovery procedures.
Education
Bachelor of Electronics systems - Computer Engineering
UST University
Khartoum
01.2010 - 01.2015
Skills
IT Infrastructure Management
Network Administration (LAN / WAN / Switching / Routing)