Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Languages
Custom
Personal Information
Timeline
Generic
Muhammad Sheraz Khalid

Muhammad Sheraz Khalid

Dammam, Al Khobar,Saudi Arabia

Summary

Hospitality Professional

Overview

10
10
years of professional experience
1
1
Certification

Work history

Assistant Housekeeping Manager

Aloft Dhahran Hotel
Dammam, Al Khobar, Saudi Arabia
07.2023 - Current
  • Mointor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily.
  • Lead,hire and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction.
  • Oversee the housekeeping department budget,take inventory and ensure there is a stock of adequate cleaning supplies.
  • Documents areas cleaned by room attendants and report any issue such as room damage or maintenance requests to the front office.
  • Plan the weekly duty roster of coordinators,senior supervisor and floor superviosers.
  • Perform disciplinery action or dismissal cases of employee under his charge.
  • Coordinate and monitor preventive maintence program.
  • Plan and ensure the clearings of annual leaves / public holiday are up date on timely basis.
  • Identify training needs for area of improvement in the departement.
  • Inspect personal grooming, uniform tidiness and cleanliness for the employees.

Housekeeping Supervisor

Shaza Hotel
Riyadh
09.2021 - 07.2023
  • Maintain all task related Public area
  • Inspection all the guest rooms
  • Dealing with guests
  • Handlings complains related housekeeping area and investigating the house area complains
  • Training regarding house keeping area to staff members
  • Handling all task related HK executive manager in absence
  • Maintain all task related desk coordinator, Receiving guests calls Making order cleaning supplies and maintain all office records
  • Maintain hotel acid inventories, linen inventories
  • Taking care of online bookings guests.

Public Area and Floor supervisor

Shaza Hotel
Madina-Al-munawara
07.2019 - 09.2021
  • Maintain all the public areas, restaurant's, Guests rooms, Offices, Floor scrubbing, carpet shampooing etc
  • Inspection the guest rooms, solve the guests complains
  • Training to the staff members.

Housekeeper

Hotel One
Lahore
06.2014 - 05.2018

Education

Intermediate -

Pak poly technical institute
Lahore, Punjab

undefined

Skills

  • MS Office
  • Outlook
  • Opera
  • MC
  • Team work
  • Competent
  • Punctual
  • Strong communication skills
  • Time management
  • Positive attitude

Certification

  • Extra miles, 02/2022, Complete all given tasks in short time with competency and hard work.
  • Tipsy, 03/2023, Complete all 95 courses online with very high percentage in whole KSA.

Accomplishments

Nominate for the Employee of the month in March 2022.

Languages

Arabic
English
Urdu

Custom

  • Cricket
  • Newspaper reading
  • Games

Personal Information

  • Date of birth: 09/04/92
  • Nationality: Pakistani
  • Marital status: Married

Timeline

Assistant Housekeeping Manager

Aloft Dhahran Hotel
07.2023 - Current

Housekeeping Supervisor

Shaza Hotel
09.2021 - 07.2023

Public Area and Floor supervisor

Shaza Hotel
07.2019 - 09.2021

Housekeeper

Hotel One
06.2014 - 05.2018

Intermediate -

Pak poly technical institute

undefined

Muhammad Sheraz Khalid