Muhammad Umar Farooq
Facilities Manager - CFM® PMP® IOSH® BICS® CPR®
Umluj
Summary
Dynamic and results-driven Facilities Specialist with over 11 years of experience in hard and soft facilities management services, specializing in energy management and building systems including mechanical, security, automation, and HVAC. Expertise in managing complex engineering projects within budget and on schedule, ensuring compliance with regulatory requirements and industry standards. Skilled in optimizing facility performance through effective maintenance of HVAC, electrical, plumbing, and structural systems, while adeptly coordinating multidisciplinary teams and managing subcontractors to extend asset lifecycles. Known for excellent leadership, problem-solving, and multitasking abilities, fostering positive organizational change and building consensus across diverse teams.
Overview
11
11
years of professional experience
7
7
Certifications
4
4
Languages
Work History
Facilities Manager
IFAS
02.2020 - Current
- Managing & overseeing the project's execution and reporting to client, liaison with project control, cost control, quality control, design, HSE and document control teams.
- Have well knowledge of integrated systems within the built environment, including HVAC, lighting, security, access control, and building management.
- Ensuring seamless integration of these systems from an operational perspective to facilitate efficient FM operations.
- Knowledge of interdependencies between systems and their effect on facility operations, troubleshooting and performance.
- Have expertise in CAPEX, OPEX procedures, Budgeting & Forecasting.
- Well familiar with facilities software MAXIMO, CMMS, CAFM, ERP system, including quality, SFG20, CSR, Risk, health and safety precautions & procedures.
- Implement and utilize CAFM software to streamline FM operations, including asset management, work order management, preventative maintenance scheduling and space management.
- Integrate CAFM, BMS, and other facility related IT systems to improve operational efficiency.
- Review and ensure that the design process incorporates infrastructure to support CAFM system deployment.
- Overseeing site inspections to verify the quality and progress of facility-related works, identifying any non-conformances and reporting them to the relevant parties for resolution.
- Overseeing the MEP team on the project by engaging in a professional and courteous way, given clear instructions and direction, and encouraging adherence to industrial standards.
- Incorporate sustainability principles into the design and operations of facilities to ensure long-term operational efficiency.
- Familiarity with life cycle cost analysis and value engineering principles to ensure designs are both operationally effective and financially sustainable throughout their lifecycle.
- Make sure contractors and service providers are handling questions and complaints properly by checking their actions against the Statement of Work (SOW) and taking any necessary steps.
- Managing risk and change, devising strategies to mitigate potential issues.
- Working closely with PMC teams, architects, engineers, clients and contractors during the design and construction phases of complex projects.
- Conducting design reviews and ensure that operational perspectives are effectively communicated and integrated into the design process.
- Strong interpersonal and teamwork skills to coordinate with cross-functional teams and drive alignment on FM requirements.
- Developing and recommend strategies for maintenance and operational readiness in the early stages of the design process.
- Developing preventative and corrective maintenance programs tailored to the facility's operational needs and design specifications.
- Design facilities with maintainability in mind to minimize operational disruptions and maximize asset longevity.
- Identifying potential operational risks during the design stages and propose mitigations to ensure smooth future operations and maintenance.
- Successfully leading and managing the operations and maintenance of two RO plants with a combined daily production capacity of 1,200 m³, along with four STPs treating 2,400 m³ of waste water per day.
- Collaborated with cross-functional teams to address facility needs, fostering effective communication among staff members.
- Oversaw security measures within the facilities, coordinating with local law enforcement as necessary to ensure a safe working environment for all occupants.
- Assisting in budget development and financial tracking, contributing to cost-effective management of the facility.
- Coordinating with facility manager to develop short-term and long-term maintenance plans, prioritizing projects based on budget constraints and overall impact on building operations.
- Coordinating with vendors and contractors to secure high-quality services at competitive prices, optimizing facility expenses.
- Promoting sustainability initiatives through waste reduction efforts, recycling programs, and environmentally conscious purchasing decisions.
- Facilitating smooth transitions during periods of organizational change by providing clear communication and support for affected staff members.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Developed comprehensive emergency response plans, increasing preparedness for potential incidents or natural disasters.
- Organizing regular staff meetings to discuss ongoing projects, operational challenges, and opportunities for improvement within the facility.
- Contributing to space planning efforts by analyzing usage data and recommending adjustments to maximize efficiency and utilization of available square footage.
- Managing vendor relations by negotiating contracts and monitoring performance metrics, leading to improved service quality across multiple areas of facility management.
- Implementing energy-saving initiatives, resulting in reduced utility costs while maintaining a comfortable environment for occupants.
- Improving facility efficiency by implementing streamlined processes and procedures for daily operations.
- Ensuring compliance with federal, state, and local regulations pertaining to property management by staying current on relevant laws, codes, or ordinances that impacted the facilities under my purview.
- Enhancing safety standards by conducting regular inspections and addressing potential hazards promptly.
- Streamline work order processing systems which led to faster resolution times for maintenance and repair requests.
- Interview, hired, and trained qualified maintenance employees.
- Improvement of tenant satisfaction by addressing concerns promptly, maintaining open lines of communication between management and occupants.
- Documenting records on pricing, energy consumption and activity reports.
- Maintaining accurate inventory records for equipment and supplies, ensuring adequate stock levels for seamless operations.
- Managing maintenance tasks for optimal building performance, ensuring timely completion of repairs and upgrades.
- Supervising staff of 175 in day-to-day activities.
- Creating management reports outlining important facility statistics.
- Negotiating contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Held classes to teach staff facility procedures.
Facilities Maintenance Engineer
Hilton Hotels & Resorts
01.2016 - 02.2020
- Coordinate for the maintenance work with service providers as per service agreement. Follow up all pending work. And keeping all service reports up to date.
- Expert in receiving and sending emails professionally as well as all administration office work.
- Providing timely and seamless services when dealing with guest requests, being proactive, knowledgeable, engaged service to all guests making sure that a seamless experience with exceptional service standards has been created all throughout their stay.
- Have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety.
- Coordinate with all the engineering contractors to carry out their work and follow up them.
- Ensure monitor all maintenance requests are prioritized and are dealt with in an efficient manner.
- Attending Cross training engineering within all the departments, Mechanical, HVAC, Laundry, Low Current, Plumbing, Carpenter etc.
- Follow up Company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Attend all departmental trainings and other training programs.
- Ensure Engineering workshop and stores are correctly maintained, and parts stock levels maintained.
- Active team member of hotel emergency response team. To ensure that each job is done to a high standard and that all your work is done with quality.
- Familiar with building systems and equipment.
- Conducted root cause analyses to identify recurring issues or potential risks within facility operations, implementing preventative measures accordingly.
- Implemented energy-saving initiatives that significantly reduced utility costs without compromising operational efficiency.
- Championed continuous improvement initiatives aimed at optimizing existing systems/processes while anticipating future needs.
- Coordinated emergency response efforts during facility incidents, minimizing damage and preventing further complications.
- Spearheaded facility layout improvements to maximize space utilization and workflow efficiency.
- Streamlined work order processes to accelerate response times and improve overall productivity.
- Mentored junior team members in best practices for facilities maintenance, fostering their professional growth within the organization.
- Reduced downtime for equipment by conducting regular inspections and addressing issues promptly.
- Displayed strong communication and interpersonal skills while visiting clients, jobsites and consultant offices to support project and business development needs.
- Reviewed calculations and analytical data to maintain accuracy of technical reports.
- Analyzed waterways to identify engineering problems and recommended corrective actions.
Facilities Maintenance Supervisor
Grand Millennium Hotel
10.2014 - 12.2015
- Maintain perform preventative maintenance on and recommend replacement of tools.
- Maintains professional and technical knowledge by attending educational workshops, reviewing proficient publications; establishing personal networks; participating in professional activities.
- Ordering, marking, and maintain of stock parts and supplies as per needed.
- Maintain inventory and purchase orders, Inspect tools, equipment, or machinist.
- Entering and locate work related information using computers.
- Timely Respond and attend to the guest requests.
- Knowledge of health and safety regulations and industry best practices.
- Prepared the facilities issue log and the proper workarounds taken.
- Ensured compliance with local building codes and regulations through diligent record keeping and coordination with regulatory authorities.
- Created detailed reports on facility conditions, enabling informed decision-making for management regarding upgrades or repairs.
- Conducted staff training programs to enhance technical skills and promote adherence to safety protocols, minimizing workplace accidents.
- Utilized proper tools and materials to adhere to safety guidelines.
- Organized ongoing maintenance schedules to boost system performance.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
Education
Bachelor Degree - Electrical Engineering
Superior University
Pakistan10-2014
Diploma of Associate Engineering (3 Years) - Electrical
PBTE
Pakistan10-2009
Diploma - Office Management
PCSC
Pakistan07-2007
Matriculation - Science
BISE
Lahore, Pakistan08-2006
Skills
Leadership and Team Management
Communication and Interpersonal Skills
Client relationship management skills
Proficiency in CAFM Systems: Familiarity with CAFM software platforms (eg Archibus, Maximo) and their role in the design phase
Expertise in the leadership and delivery of high-quality service
Familiar with sustainability practices in workplace management
Familiarity with Building Information Modeling (BIM): Experience in reviewing and using BIM for operational insights during the design phase CAFM management
Health and Safety Expertise
Contract and Vendor Management
Sustainability and Energy Management
Adaptability and Crisis Management
Experience in conducting inspections and ensuring compliance with safety, health, and environmental regulations
Proficient in facilities management software (eg, CMMS, CAFM), Microsoft Office, and AutoCAD Strong communication and interpersonal skills
Ability to self-manage, balancing multiple priorities and customers
Certification
Certified Facilities Manager (CFM)
Awards
Best Person of the Department (Client) - 2024
Team Member of the Month - 2019
Certificate of Appreciation - 2018
Best Person of the Department - 2018
Catch Me at My Best - 2017
Currently Studying
LEED - Green Associate
Key Performance Measures
- Employee Experience – EX – Survey
- KPIs/Master Agreement Reporting requirements
- CSA/Audit scores/ Scorecards
- Implementation of Best Practice
- Agreed cost savings initiatives
- Budgets/forecast accuracy H&S Audits
- Client Surveys (as defined in Master Agreement) Contacts SLA's
Timeline
IOSH - Managing Safely (Certified)
06-2025
BICS (Certified)
06-2025
CPR: First Aid (Certified)
06-2025
Valid Saudi Engineering Council Membership (SEC)
04-2025
Certified Facilities Manager (CFM)
12-2024
SFG20 Certificate: Super User Course
09-2024
Project Management Professional (PMP)
06-2024
Facilities Manager
IFAS
02.2020 - Current
Facilities Maintenance Engineer
Hilton Hotels & Resorts
01.2016 - 02.2020
Facilities Maintenance Supervisor
Grand Millennium Hotel
10.2014 - 12.2015
Bachelor Degree - Electrical Engineering
Superior University
Diploma of Associate Engineering (3 Years) - Electrical
PBTE
Diploma - Office Management
PCSC
Matriculation - Science
BISE