MUHAMMED AURAF

• Managing the full sales process across air, sea, and road freight, with a focus on air
cargo.
• Successfully handled 3 tons of air freight daily for Oman Air, ensuring efficient
processing and timely delivery.
• Coordinated daily flights to optimize cargo space and streamline operations.
• Developed and maintained key client and supplier relationships, driving customer
satisfaction and repeat business.
• Ensured compliance with international air freight regulations and safety standards.
• Contributed to sales growth through upselling, cross-selling, and identifying new
opportunities.
• Resolved shipment issues quickly to maintain high service levels.
• Tracked performance data and provided management reports.
• Trained and supervised staff on sales procedures and best practices.
• Focused on expanding client relationships with Oman Air, managing all aspects of
sales and service delivery.

• Key Responsibilities.

• Coordinating and booking international export and import shipments, as well as domestic shipments.
• Monitoring and tracking the progress of shipments to ensure.
• Timely and accurate delivery.
• Engaging in telecommunication activities to coordinate with clients, suppliers, and internal teams for smooth logistics operations.
• Interacting with customers to address inquiries, provide updates on shipments, and ensure overall satisfaction.
• Managing and handling the necessary documentation for shipments, including customs paperwork, invoices, and other relevant paperwork.
• Dealing with commercial shipments, which may involve coordinating the transportation of goods for businesses, and ensuring compliance with international trade regulations.
• Addressing and resolving any issues or challenges that may arise during the transportation and delivery process.
• Collaborating with various stakeholders, including customs authorities, carriers, and internal teams, to facilitate seamless logistics processes.
• Ensuring compliance with all relevant regulations and guidelines in the logistics and transportation industry.
• Generating and providing regular reports on logistics activities, including shipment statuses and performance metrics.