MUHAMMED SIAHUL HAQ PURAYIL
HAMDANIYA,Saudi Arabia
Summary
Accomplished Supervisor drives success and directs high-producing teams while bolstering morale. Experienced in using cost-reduction methods and streamlining production processes. Focused on meeting customer expectations and achieving company goals. Driven Supervisor effective in creating positive environments where employees can thrive and succeed. Dynamic, reliable and committed. Looking for new sales role where hard work and dedication will be highly valued. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
12
12
years of professional experience
11
11
years of post-secondary education
Work History
Supervisor
Unibeton Ready Mix
Jeddah, Saudi Arebia
01.2014 - Current
- Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
- Dealt with customer complaints and rectified product and service issues.
- Managed staff rotas, planning workloads effectively and strategically.
- Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Offered instruction, coaching and motivation for enhanced team morale.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Built customer retention and satisfaction by delivering top-quality service.
- Maintained clean, organised working areas to create positive, productive environments with minimal risk.
- Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Guided and coached staff to achieve individual growth and sales production targets.
- Achieved order processing and delivery time targets through smooth warehouse operations.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Kept records of damaged and out-of-date products for safe disposal.
- Promoted programmes and merchandise sales to grow and maximise income.
- Motivated team through providing hands-on practical support to all members of staff on duty.
- Maintained documents and records to comply with internal policies and external regulations.
- I joined Unibeton Ready Mix company in 2008 as heavy driver, then continued working as driver till 2014 and got promotion as transport supervisor from 2014 and till now working at SAIM.
Driver
Unibeton Ready Mix
Jeddah, Saudi Arebia
03.2012 - Current
- Delivered customer orders within target timeframes.
- Covered weekend shifts to optimise service levels.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Topped up oil and tyres to support vehicle safety and functionality.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Offered flexible working patterns to meet peak business demands.
- Used on-board navigation systems to plan journeys effectively, meeting estimated delivery times.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Carried out vehicle checks and organised repairs to achieve timely resolution.
- Planned routes and schedules to achieve consistent service availability.
- Retained excellent local area knowledge to plan optimal routes.
- Washed and polished service vehicles to maintain professional appearance.
- Updated monthly mileage records to track trends and identify improvements.
- Completed logs and reports for every trip, detailing fuel delivery times, mileage covered and amount of fuel consumed.
- Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
- Handled customer complaints and kept customers satisfied through professional conduct.
- Assisted passengers with loading and uploading luggage.
- Submitted reports regarding issues and concerns to manager.
- Provided accurate schedules and informed passengers regarding delays.
- Coordinated with vehicle services to schedule repairs.
- Achieved high customer ratings on mobile booking systems.
- Coordinated with dispatcher during emergency situations.
Education
High School Diploma -
REC High School Chathamangalam
Indian 03.1984 - 03.1995
Skills
- Employee management
- Target-driven
- Project budgeting
- Excel expertise
- Contract management
- Team supervision
- Processes and procedures
- Business administration
- Office 365 proficient
- Financial management
- Motivational communication
- POS operation
- Business planning
- Data collection and analysis
- Strategic consultancy
- Inventory oversight
- FA regulatory compliance
- Business analysis
- Operations management
- Issue resolution
- Customer rapport
- High-value project management
- Business development
- Inspiring leadership
- Integrative negotiation
- Customer service
Languages
English
Intermediate
Arabic
Intermediate
Hindi
Intermediate
Malayalam
Upper intermediate
Timeline
Supervisor
Unibeton Ready Mix
01.2014 - Current
Driver
Unibeton Ready Mix
03.2012 - Current
High School Diploma -
REC High School Chathamangalam
03.1984 - 03.1995
Similar Profiles
Rashad AbualhayjaaRashad Abualhayjaa
Director of Sales and Business Development at Qatar Alpha Beton Ready Mix WLLDirector of Sales and Business Development at Qatar Alpha Beton Ready Mix WLL
Marcos ChavezMarcos Chavez
Class B Commercial Driver at kincaid ready mix,ozark ready mixClass B Commercial Driver at kincaid ready mix,ozark ready mix
MOHAMED SAMIR ISMAIL HASSANMOHAMED SAMIR ISMAIL HASSAN
Operations Manager at CEMEX (Ready Mix) For Ready Mix ConcreteOperations Manager at CEMEX (Ready Mix) For Ready Mix Concrete