MUHAMMED TAMRAIZ
Al Sumal Al Shuhada Junubia At Taif
Summary
Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Executive Secretary
The CocoCurls
Islamabad , Pakistan
08.2023 - 12.2024
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Enhanced executive productivity by efficiently managing schedules and appointments.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered high volume of phone calls and email inquiries.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Boosted morale within teams by fostering a positive work environment with open lines of communication.
- Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
- Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
- Strengthened relationships with clients through attentive service and prompt issue resolution.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Organized and updated schedules for executives.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Secretary's Assistant
MGC Groups Real Estate
Islamabad , Pakistan
02.2023 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Warehouse Specialist
DHL GLOBAL FORWARDING INTERNATIONAL
07.2021 - 10.2022
- Verified amount of items received in orders and cross-checked with invoices.
- Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
- Maintained cleanliness and organization within the warehouse facility, promoting a safe working environment for all staff members.
- Loaded and unloaded items from and to shipping containers and vessels.
- Processed orders and reported to supervisory staff when stock dwindled.
- Conducted cycle counts to maintain accurate inventory records while minimizing discrepancies between physical stock and system data.
- Managed warehouse operations and verified proper shipment procedures.
- Maintained clean, orderly work environment free of hazards.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assembled pallets and crates for secure transportation of materials.
Account Officer & Special Assistant
DURA GROUP OF COMPANIES
02.2019 - 02.2021
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Enhanced accuracy in account reconciliations by closely reviewing transactions for discrepancies or errors before finalizing financial statements.
- Responded to requests for information and resolved issues quickly.
- Increased client satisfaction by providing timely and accurate financial reports.
- Assisted in budget preparation and monitoring, contributing to cost-saving measures across the organization.
- Supported month-end closing activities by preparing accurate and comprehensive journal entries as required under GAAP guidelines.
- Managed accounts payable and receivable, ensuring prompt payment and accurate recordkeeping.
- Provided consistent support to senior management by delivering detailed financial analyses and recommendations on potential investment opportunities or cost reduction initiatives.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Inspected account books and recorded transactions.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Storekeeper
CGGC construction NJHP
01.2016 - 01.2017
- Keeping a record of sales and restocking the store accordingly
- Managing and training store staff
- Planning promotional campaigns for new products or specials
- Ensuring that the store is kept clean and organized
- Mediating any confrontations between staff and clients, and de-escalating the situation.
Education
Project Management - Project Management Execution
Google Coursera
New York, United States05.2024
BS HNOURS ECONOMIC - Economics,Finance
University of Azad Jammu And Kashmir
Pakistan 05.2018
Intermediate - Economics
Science Dagree College
Pakistan 07.2014
MATRIC -
Islamabad Model College for Boys I. 10.1 Islamabad
Muzaffarabad 06.2012
Skills
- Collaborative Teamwork
- Training and mentoring
- Document Formatting
- Hardware documentation
- Content Strategy
- API documentation
- Proofreading abilities
- Documentation Management
- Software Documentation
- Multimedia integration
- Translation coordination
- Stakeholder Management
- Problem-Solving
- Analytical Skills
Additional Information
References will be provided on your demand.
Languages
English
Upper intermediate (B2)
Arabic
Beginner (A1)
Urdu
Advanced (C1)
Softwares
- SAP760
- EWMS
- CODA
- MS EXCEL
- MS WORD
- POWERPOINT
- OUTLOOK
- CANVA
- POWERPOINT
Timeline
Executive Secretary
The CocoCurls
08.2023 - 12.2024
Secretary's Assistant
MGC Groups Real Estate
02.2023 - 07.2023
Warehouse Specialist
DHL GLOBAL FORWARDING INTERNATIONAL
07.2021 - 10.2022
Account Officer & Special Assistant
DURA GROUP OF COMPANIES
02.2019 - 02.2021
Storekeeper
CGGC construction NJHP
01.2016 - 01.2017
Project Management - Project Management Execution
Google Coursera
BS HNOURS ECONOMIC - Economics,Finance
University of Azad Jammu And Kashmir
Intermediate - Economics
Science Dagree College
MATRIC -
Islamabad Model College for Boys I. 10.1 Islamabad