Summary
Overview
Work History
Education
Skills
Accomplishments
Selected Projects
Languages
Timeline
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MUHAMMED ZERTHAJ E K

Riyad,Saudi Arabia

Summary

Results-oriented Operations Manager with a proven track record in driving operational excellence and business growth. Possessing a strong foundation in sales, accounting, and operations, I have successfully managed and optimized complex business processes at 'EYYAKANDY AGENCIES', specializing in the construction industry.

Overview

3
3
years of professional experience

Work History

OPERATIONS MANAGER and SALES HEAD

Eyyakandy Agencies
07.2022 - 05.2025
  • Spearheaded sales initiatives, generating substantial revenue growth through identifying and securing new construction-related business accounts and opportunities, exceeding sales targets by 30%.
  • Collaborated cross-functionally with sales and operations teams across the state to streamline processes and enhance customer satisfaction.
  • Proactively identified, investigated and rectified operations - related issues, such as documentation discrepancies, client requirement conflicts to expedite acquisitions and prevent overhead delays.
  • Successfully managed and closed complex situations-related deals, contributing significantly to overall company growth.
  • Cultivated strong client relationships through exceptional customer service and proactive account management.
  • Maintained, prepared and analyzed comprehensive and accurate financial and accounting records of all processed transactions to provide actionable insights for strategic decision-making. for future reference, easy retrieval and audit purposes.
  • Improved and cultivated strong employee engagement and retention through open communication, proactive engagement and problem - solving.
  • Managed cash flow effectively to optimize working capital and mitigate financial risks.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.

Education

Bachelor of Technology - Computer Science Engineering

CHRIST School of Engineering And Technology
Bangalore
01.2022

Senior Secondary Education -

IPC Higher Secondary School
Koyilandy
01.2018

Skills

  • Sales Processes
  • Interpersonal Skills
  • MySQL
  • Event Management
  • Payroll Management
  • Staff Management
  • Client relationships
  • Team leadership
  • Planning and implementation
  • Business development
  • Logistics oversight

Accomplishments

  • Contributed to the successful execution of Magnovite, a large-scale, state-wide college event, as a member of the design committee, by conceptualizing and implementing event design elements to create a memorable experience for attendees and collaborated with team members to develop effective crowd management strategies and ensure the smooth flow of activities such as stage setup, vendor coordination, equipment management etc.
  • Achieved first place in a university-wide dance competition, known as Extravaganza, representing one of the three CHRIST University campuses. Demonstrated exceptional leadership by overseeing costume logistics, inventory management, and team coordination, contributing significantly to the team's overall success.

Selected Projects

  • Coronavirus Detection System using IoT, Leveraged IoT technology to develop a prototype of a coronavirus detection system. Employed Raspberry Pi as the core processing unit, integrated with temperature and humidity sensors for environmental monitoring. Implemented image processing algorithms using OpenCV to analyze facial thermal images for potential COVID-19 symptoms.
  • E-Commerce Based Augmented Reality Project, Developed a prototype of an augmented reality prototype for an e-commerce platform, enabling users to virtually try on dresses. Utilized simple Python AI frameworks and computer vision algorithms to overlay digital dress models onto real-world images, with accurate body pose estimation and dress fitting, providing an immersive shopping experience.

Languages

English,Malayalam,Arabic,Hindi,Tamil

Timeline

OPERATIONS MANAGER and SALES HEAD

Eyyakandy Agencies
07.2022 - 05.2025

Bachelor of Technology - Computer Science Engineering

CHRIST School of Engineering And Technology

Senior Secondary Education -

IPC Higher Secondary School
MUHAMMED ZERTHAJ E K