Experienced dynamic and result oriented professional. Proven track record of Implementing effective sales strategies and business development plans. Driving revenue growth by building strong client relationships and market analysis to achieve company objectives. Fosters a positive work environment, motivates and empowers team members.
· Spearheading the entire Riyadh Operations including Sales, Operations, Airport , Finance across different verticals.
· Increased market share for SalamAir in Riyadh through strategic partnerships with trade and targeted marketing campaigns.
· Increased distribution channel by 27% and 19% in the consecutive year.
· Achieved the revenue target during the first year of Riyadh takeover.
· A revenue growth of 23 percent in the second-year verse budget.
· Increased flight frequencies from Riyadh to meet the business requirements.
· Successfully negotiated and WON the deportee business contract for KSA.
· A very strong and developed relationship with B2B sales channels.
· Sales blitz and joint sales call with top agents to gain trust and confidence of the agent and trade.
· A cordial relationship with top 10 corporate agents in Riyadh region.
· Highest revenue optimization on summer routes from Riyadh in the network.
· Coordinating with local Airport authorities for slot approvals.
· Managing smooth approvals from GACA for day-to-day work.
· Developing and executing comprehensive business plans, resulting in consistent revenue growth and market penetration.
· Implemented innovative sales and marketing strategies, improving brand visibility and customer engagement in Riyadh Market.
· Developed robust client relationships, significantly enhancing business growth.
· Successfully set the footprint as one of the trusted brands for sales and after sales support.
· Participation in social and cultural events targeting bigger audience.
· Gathered information on competitor activities and market trends to enhance strategic decision-making.
· Managing and optimizing budget allocation, resource planning, and operational processes to improve efficiency and profitability.
· Pioneered CRM system implementation for effective data management and customer relations.
· Led high-performance sales teams, consistently achieving targets.
· Boosted gross margin percentages through targeted cost-saving measures.
· Making sales presentations for travel partners to familiarize the system.
· Providing comprehensive market research and update the line managers for decision making.
· Collaborated with cross-functional teams, enhancing product knowledge and service delivery.
· Proposing marketing plans, resulting in brand visibility upliftment.
· Crafted compelling proposals to attract prospective clients effectively.
· Fostered healthy relationships with clients, leading to long-term contracts.
· Cultivated effective partnerships for increased sales opportunities.
· Maximized revenue generation by implementing innovative sales strategies.
· Coordinated with outstation supervisors to manage passenger queries.
· Assisted in the recruitment process for hiring quality staff members.
· Provided constructive feedback to staff for improved performance levels.
· Ensured smooth operations with regular maintenance checks.
· Delegated tasks appropriately, achieved balanced workload among team members.
· Implemented company policies effectively, maintained high standards of service delivery.
GDS System: Sabre and Amadeus
Microsoft Applications: Word, PowerPoint & Excel
Advertisement Management Tools: Google Ads, Meta Ads
Media Software: Canva, Adobe Premier Rush, Adobe Express, Adobe Lightroom
Strategic planning and vision
Key relationship building
Leadership & team management
Sales and Marketing expertise
B2B & B2C sales development
Sales presentations
Fare analysis & Implementation
Contract negotiation
CRM implementation
Sales forecasting
Strategic partnerships
Promotional campaigns
Problem solving & decision making
Task delegation
Performance feedback
Data analysis
SalamAir Employee of the Year 2022
• Playing Cricket • Football • Reading