Muhammad Fahad Arif

• Consistently met company and department objectives within budget and time constraints.
• Reviewed patterns and trends in data to understand key lanes and improve transport solutions.
• Supervised fleet repair activities and validated operations after service.
• Established depot and warehouse objectives to fulfil business needs.
• Managing day-to-day fleet operation activities (106 vehicles and trucks).
• Supervising driver team ensuring working planning, training and HSE standards.
• Managing vehicle allocation and planning up to one month in advance.
• Managing all vehicle documents for all up-country vehicles.
• Review of weekly and monthly reports and summarizing pertinent points.
• Coordinating the acquisition, management and disposal of fleet vehicles.
• Managing the service contract with the provider.
• Maximised sales volume, building relationships with foreign decision-makers to promote trade relations and distribution opportunities.
• Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
• Reviewed and approved invoices and payments, verifying accuracy of expenses.
• Planned logistics across international boundaries to reliably meet delivery requirements.
• Managed resources to yield high Return On Investment (ROI), raising cost-effectiveness.
• Worked flexible hours across night, weekend and holiday shifts.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Managing day-to-day fleet operation activities (48 vehicles and trucks)
• Supervising driver team ensuring working planning, training and HSE standards
• Managing vehicle allocation and planning up to one month in advance
• Managing all vehicle documents for all up-country vehicles
• Review of weekly and monthly reports and summarizing pertinent points
• Coordinating the acquisition, management and disposal of fleet vehicles
• Managing the service contract with the provider
• Arranging Safety orientation for our employees
• Responsible of arranging documents for ID cards for SABIC affiliates and ARAMCO.
• Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
• Coordinated dispatching of transport vehicles distributing goods across [Location].
• Administered expenditure, preventing budget overages with successful control strategies.
• Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
• Adjusted inventory levels to keep obsolescence and cost low.
• Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
• Leveraged supply management experience and industry contacts to streamline distribution activities.
• Spearheaded contract negotiation to obtain favourable terms for quality, cost and delivery requirements.
• Selected, trained and performance-managed staff to build results-focused team.
• Introduced operational and administrative procedures to uphold integrity of current processes.
• Learned and adapted quickly to new technology and software applications.
• Proven ability to learn quickly and adapt to new situations.
• Oversaw records covering purchasing transactions, distribution flow and stock storage.

● Managing day-to-day fleet operation activities (80 vehicles and trucks).

● Supervising driver team ensuring working planning, training and HSE standards.

● Managing vehicle allocation and planning up to one month in advance.

● Managing all vehicle documents for all up-country vehicles.

● Review of weekly and monthly reports and summarizing pertinent points.

● Coordinating the acquisition, management and disposal of fleet vehicles.

● Managing the service contract with the provider.

● Monitoring the drivers to keep company profitable. Poor drivers can be a problem, causing fines, lawsuits with erratic driving or tickets from speeding by using GPS trackers on the entire fleet to monitor where the vehicles are and driver's habits.

● Responsible for keeping costs down and maximizing profits by relying on accounting software to record and collect data to look for patterns to see areas where they can cut expenses and reduce administrative costs.

● Strong understanding of compliance and risk management.

● Strong understanding of safety culture and management.

● Well-developed problem solving and organizational skills and attention to detail.

● Willingness to spend significant amounts of time in field camps.

• Constantly met profitability targets by monitoring operational performance against agreed KPIs and promptly addressing areas for improvement.
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• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Assisted customers with varying questions using product knowledge and service expertise.
• Answered customer telephone calls promptly and improved on-hold wait times.
• Managed 100+ daily calls, taking orders and escalated cancellations.
• Processed high-value payments with meticulous accuracy.
• Upsold new products and accessories to customers, capturing significant increases in add-on sales.
• Boosted monthly sales revenue by skilfully promoting diverse product and service options.
• Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
• Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
• Employed active listening and product expertise to successfully resolve inbound queries.
• Adhered strictly to policies and procedures for continued company compliance.
• Maintained compliant documentation on ERPfor reliable company records.

• Distribute mail to appropriate recipients or departments
• Maintain record of incoming mail
• Ensure delivery of outgoing mails to courier or post office
• Assist with payroll checking and accounts payable printing and distribution
• Provide support in picking and packing promotional material
• Assemble inventory kits and support periodical inventory count
• Count and record inventory items
• Assist in filing and archiving documents
• Perform data entry activities
• Maintain adequate mailroom supplies
• Check postal rates and weigh outgoing mail
• Post shipping labels on packages
• Complete shipping forms
• Arrange for courier services to deliver packages
• Replenish supply of post office forms
• Record postage meter readings on a daily basis
• Purchase postage and ensure postage supply
• Metro limousine service, Lahore Pakistan