Dynamic logistics professional with extensive experience at White Dome Logistics, excelling in customs clearance and shipping documentation. Proven ability to enhance operational efficiency and customer satisfaction through effective fleet management and strong client relationships. Skilled in data entry and logistics coordination, ensuring timely delivery and compliance with maritime regulations.
Overview
2
2
years of professional experience
Work History
Sea Port Clearance & Logistics Operations
white dome logistics
Dammam
01.2024 - Current
Received and reviewed pre-alerts from customers via Outlook; verified shipping documents and promptly communicated any discrepancies or missing information.
Coordinated with EDI team and shipping lines to ensure smooth and timely customs clearance processes.
Well-versed in documentation for Saudi Customs clearance, including Commercial Invoice (CI), Packing List (PL), Certificate of Origin (COO), SABER, HS Codes, and Exemption letters
Worked closely with the SGP team to resolve container rejection issues and ensured pull-out from ports without incurring demurrage.
Coordinated fleet operations with transporters and suppliers for efficient container pull-out and final delivery (Fleet Management).
Maintained strong relationships with key clients such as Alfanar, SESCO, Saipem, and Petronash, ensuring their logistics requirements were met to the highest standard.
Monitored ETA, shipping manifests, and port schedules to optimize the customs clearance workflow.
Provided regular updates and detailed reports to clients, ensuring transparency and customer satisfaction through timely delivery and proactive communication.
Handled cross-border road freight operations, including both import and export logistics.
liaised with port authorities like RED sea and DP World in Jeddah to resolve operational issues and streamline port activities.
Hands-on experience and operational expertise in major Saudi ports: Dammam (DMM), Jeddah (JED), and Riyadh (RUH).
Continuously optimized follow-ups and internal processes to enhance clearance speed, reduce delays, and meet strict delivery timelines.
Warehouse Operations Executive
ARAMEX
JUBAIL
08.2023 - 12.2025
Manage customer orders and handle both commercial and individual shipments
Oversee Express and domestic shipments, logging shipment collections worldwide with extensive product knowledge.
Submit monthly and weekly reports to clients, ensuring transparent communication and timely updates.
Monitor and track shipments from initiation to implementation, verifying inbound and outbound deliveries against specifications.
Ensure on-time and in-full delivery according to internal SLAs, within customers'offloading windows
Run operations with a focus on standards to prevent any losses, whether related to human factors, customers' goods, or facility integrity.entation
Operations Assistant
SEDRES TRADING AND MARITIME SERVICES CO.LTD
JUBAIL
05.2025 - 08.2025
Conducted precise data entry
Organized and submitted documents for clients MCDERMOTT, SAIPEM to the office
Generated invoices in ERP software
Managed Fassah Zamil and shipment details
Organized and updated shipment documents in Excel
Checked Outlook for shipment-related emails and created sales orders, sales quotations, and sales invoicing
Coordinated with SGP and port authorities to arrange and manage vessel berthing schedules, ensuring smooth port entry and reduced wait times.
Assisted the operations team in overseeing port clearance and berthing logistics in alignment with maritime regulations.
Managed all crew-related requirements for vessels, including visa processing, accommodation arrangements, transportation, and issuing port gate passes to facilitate smooth crew movements.
Education
Bachelor of Computer Applications - Computer Programming