Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
SoftwareDeveloper

Muhannad Abutayli

Summary

Versatile individual passionate to enrich skills and raise brand awareness. Determined to assist team with marketing campaigns and delivering content. Thrives in fast-paced environment and meets tight deadlines. Well-rounded individual with background in market analysis, research and SEO strategies. Competent in organising marketing events and networking with consumers. Dedicated to analysing target market and creating marketing initiatives. Advertising and marketing professional knowledgeable about consumer preferences and patterns. Thorough in tracking market trends, competitor activities and consumer behaviour to create highly successful campaigns. Experienced across industries and channels.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Receptionist

joudyan
Riyadh, Riyadh Region
07.2023 - Current
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Provided clerical support to company employees, including copying, faxing and file management.


Marketing and Sales

caffeination
Riyadh, Riyadh Region
08.2022 - 09.2023
  • Undertook competitor research and analyses and presented findings to senior management and marketing team.
  • Worked collaboratively with colleagues and agencies to deliver fully integrated cross‐channel marketing campaigns and activities.
  • Delivered superior customer service by making information readily available and actively listening to customer needs and concerns.
  • Guided marketing team with expert insights during marketing campaigns.

Cashier AND COSTUMER SERVICES

vox cinema
Riyadh, Riyadh Region
01.2020 - 05.2022


  • Wrapped and bagged purchases for customers to easily carry items without damage.
  • Trained and mentored new cashiers and clerks in correct processes.
  • Completed opening and closing procedures each day.
  • Checked customer ID when selling age-restricted items, following store policy.
  • Handled currency payments, secured funds in register and prepared deposits at end of day.

Cashier

khatwat
Riyadh, Riyadh Region
08.2019 - 12.2019
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Completed opening and closing procedures each day.

Recepion

al humaidi
Riyadh, Riyadh Region
09.2018 - 07.2019
  • Arranged smooth flow of goods between dock, staging and storage areas.
  • Reconciled stock counts for complete inventory records.
  • Prepared stock in pallets and containers for prompt despatch.


Education

Bachelor - Tourism and hotel

KING SAUD UNIVERSITY
Riyadh, Riyadh Region
09.2018 - 11.2022

Skills

  • Complaint handling
  • Loss prevention
  • Monetary transactions
  • Store appearance upkeep
  • Inspiring leadership style
  • Target driven
  • Excellent verbal and written communication
  • Team motivation techniques
  • Service management
  • Professionally presented
  • Guest services
  • Microsoft adept

Languages

Arabic
Native
English
Upper intermediate

Certification

  • Customer Service IN EDRAAK

15 Dec 2021

  • Sales and marketing in doroob

2 Oct 2021

  • Public relations and protocol in ministry of tourisam

28 Feb 2022

  • training in Ritz-carlton

2 Oct 2022

protocol officer in altanfeethi

13 Aug 2022

  • Experience certificate

8 Aug 2023

  • Star certificate

11 Sep 2023

Timeline

Receptionist

joudyan
07.2023 - Current

Marketing and Sales

caffeination
08.2022 - 09.2023

Cashier AND COSTUMER SERVICES

vox cinema
01.2020 - 05.2022

Cashier

khatwat
08.2019 - 12.2019

Bachelor - Tourism and hotel

KING SAUD UNIVERSITY
09.2018 - 11.2022

Recepion

al humaidi
09.2018 - 07.2019

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Muhannad Abutayli