Muhannad Alharbi
Summary
With extensive experience in managing large automobile portfolios and assessing insurance risks, a seasoned insurance operations officer is seeking to leverage their expertise and acumen in a new challenge.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Operation Officer
Al-Rajhi Bank & Tanfeeth
07.2017 - Current
- Led team of insurance specialists, managing a diverse portfolio of policies.
- Analyzed risks using advanced big data techniques and recommended coverage to clients.
- Implemented risk management strategies to reduce loss and improve policy retention.
- Conducted daily verification of policies and monitored potential fraud cases.
- Reconciled accounts and created reports for clients.
- Identified process inefficiencies and improvement opportunities.
- Provided data analysis and summaries to inform top management's decisions.
- Delivered exceptional customer service and support to clients.
- Led project management initiatives for improved performance and efficiency.
Accountant
Saudi Arabian Cooperative Insurance Company(SAICO)
10.2016 - 07.2018
- Managed daily financial tasks such as account tracking, payroll, budgeting, and reconciliation.
- Worked with auditors to ensure compliance with financial regulations.
- Facilitated communication between departments for financial reporting.
- Maintained financial databases and spreadsheets for analysis and reporting.
- Displayed strong organizational and attention to detail skills.
Education
BBA - Finance With Minors in Marketing And Management
Jacksonville University
Jacksonville, FL06.2016
Skills
- Highly organized with attention to detail
- Efficient in fast-paced environments
- Skilled in MS Office
- Excellent communication and interpersonal skills
- Maintains confidentiality
- Self-motivated and independent
- Good problem-solving, collaboration, and customer service skills
- Experienced in developing professional relationships
- Skilled in data management and performance assessment
- Knowledgeable in insurance processing
Accomplishments
- Successfully managed a portfolio of over 350,000 policies and achieved a 90% retention rate
- Implemented new risk assessment procedures, resulting in a 20% reduction in claims
Led a team of insurance professionals in achieving a 25% increase in productivity - Developed an automated system to improve the process of reconciling and balancing accounts and achieved a 50% reduction in errors.
Certification
- Risk Management Certification - PMI, March 2021 PMP®
- Project Management Professional, December 2020 Capital
- Market Qualification Examinations, May 2018
Training Certificates
- Money Laundering & Combating Terrorism Financing Rules
- Microsoft Excel-from Beginner to Advanced
- Microsoft Excel-Advanced excel Formulas & Functions
- The complete Financial Analyst Course 2018
- The Credit Analyst Skills
- Risk Management - A Helicopter View
Languages
Arabic
Native language
English
Proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Insurance Operation Officer
Al-Rajhi Bank & Tanfeeth
07.2017 - Current
Accountant
Saudi Arabian Cooperative Insurance Company(SAICO)
10.2016 - 07.2018
BBA - Finance With Minors in Marketing And Management
Jacksonville University
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