MUHANNAD KHALED ALKATHERI
Jeddah,Saudi Arabia
Summary
A skilled professional with expertise in networking fundamentals, including TCP/IP and firewalls, complemented by proficiency in network traffic analysis using Wireshark and network scanning with Nmap. Experienced in utilising Kali Linux for penetration testing and adept at Python scripting. Demonstrates strong leadership, communication, and customer service skills, with a proven ability to work effectively in teams and solve complex problems. Fluent in Arabic and possesses intermediate English language skills. Committed to leveraging technical acumen and soft skills to drive successful outcomes in challenging environments.
Overview
5
5
years of professional experience
Work history
Supervisor
Rawai Geneva Watches
Jeddah
2021.01 - 2026.06
- Delivered customer service and sales support by guiding product selections.
- Managed inventory and stock levels by maintaining accurate counts and organised displays.
- Trained and supervised new staff in sales procedures and service standards.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Monitored employee attendance records for maintaining discipline within the team.
Education
Bachelor's Degree - Cybersecurity
Jeddah International College
Jeddah, Saudi ArabiaSkills
Technical: Networking fundamentals (TCP/IP, firewalls), Wireshark (network traffic analysis), Nmap (network scanning), Kali Linux & penetration testing tools, Python scripting
Soft Skills: Leadership, communication, customer service, teamwork, problem-solving, time management, adaptability
Problem analysis
Languages
English
Advanced (C1)
Arabic
Native
Timeline
Supervisor
Rawai Geneva Watches
2021.01 - 2026.06
Bachelor's Degree - Cybersecurity
Jeddah International College