Muhja Ismail

• Oversaw the operations of 150 retail outlets and 200 trucks across Saudi Arabia, enhancing operational efficiency and driving high performance across all locations.
• Supervised the Blu Radisson Hotel maintenance project, the Z-Games project (involving the opening and design of new branches at Jeddah’s Red Sea Mall), and the Saudi Bonyan Villa maintenance projects, ensuring each project was completed on time and met quality standards.
• Managed administrative support functions, including providing reports, email correspondence, travel arrangements, scheduling meetings, and maintaining office records, alongside overseeing payroll, HR compliance, government-related tasks, and ensuring smooth and efficient day-to-day operations.
• Improved processes for managing employee records, contracts, and performance evaluations, improving organization and increasing operational efficiency.

Joy Awards, Saudi Justice Conference, & Global AI Summit

• Managed visa arrangements for international guests.
• Coordinated transportation logistics, including car rentals, to guarantee smooth arrivals and departures for all attendees.
• Organized hotel room bookings for guests.
• Led the hiring and scheduling of employees, ushers, and event organizers.

• Managed a range of administrative duties, including overseeing office operations, scheduling meetings, maintaining employee records, managing import/export operations, and ensuring HR compliance within one role.
• Led recruitment, onboarding, and payroll management, while maintaining HR records and supporting organizational compliance.
• Coordinated international shipments, improving on-time delivery rates by 20%, while overseeing import/export documentation, customs clearance, and collaborating with international factories and suppliers to manage communication and ensure timely order fulfillment and smooth cross-border operations.
• Moniored the factory in Al Kharj, working closely with its manager to ensure smooth production operations.
• Monitored and oversaw production at the quarries in Najran and Rewdah, working with its manger to ensure the quality and efficiency of granite block production. Managed equipment needs and coordinated resources to maintain smooth operations and timely deliveries.
• Handled government-related tasks on platforms such as Qiwa, GOSI, Fisah, and Saber.

• During these years I worked in various roles including Sales Associate, Crowd Control, and Zone Supervisor. I was responsible for supervising and coordinating teams of ushers, managing zone assignments, and ensuring smooth crowd control during events. Additionally, I consistently achieved monthly sales targets by providing excellent customer service and contributing to sales goals.