Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Certification
Timeline
Generic
MUKBOL HOSSAIN
Open To Work

MUKBOL HOSSAIN

Customer service
Riyadh,Centre

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Stock Controller & Customer Service Retail Sales Associate

Work Type

Full TimeContract Work

Location Preference

On-Site
Location: Riyadh, 01
Open to relocation: No

Salary Range

45000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leaveStock Options / Equity / Profit Sharing

Summary

Professional Summary :

Results-driven Store Operations Manager with over 7 years of experience in inventory management and stock control within the retail sector. Proven track record in optimizing stock levels, overseeing shipments, and ensuring compliance with operational standards. Adept at training and leading teams to achieve strategic goals while enhancing customer satisfaction and operational efficiency.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Stock Controller & Customer Service

Massimo Dutti - AFG INTERNATIONAL CO.
02.2025 - Current
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Responded to customer requests for products, services, and company information.
  • Streamlined stock management processes for increased efficiency and reduced waste.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Reduced instances of stock shortages by maintaining close communication with suppliers and closely monitoring demand trends.
  • Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
  • Provided training to warehouse staff on proper stock handling procedures, resulting in fewer damaged items and improved safety compliance.
  • Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
  • Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.

Retail Sales Associate

Al Hokair Group
02.2017 - 11.2023
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Responded to customer requests for products, services, and company information.
  • Streamlined stock management processes for increased efficiency and reduced waste.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Reduced instances of stock shortages by maintaining close communication with suppliers and closely monitoring demand trends.
  • Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
  • Provided training to warehouse staff on proper stock handling procedures, resulting in fewer damaged items and improved safety compliance.
  • Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
  • Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.

Education

HSC - ARTS

HOMNA govt degree college
08.2016

Skills

  • Microsoft Excel
  • Data Analysis
  • Communication
  • Teamwork
  • Time Management
  • Adaptability
  • Organization
  • Integrity
  • Work ethic
  • PowerPoint
  • Multi-tasking strength
  • Exceptional customer service
  • Verbal/written communication
  • Teamwork and collaboration
  • Cleaning techniques
  • Feedback implementation
  • Hospitality and accommodation
  • Verbal and written communication

Accomplishments

  • Opening supporting member of Massimo dutti store in Riyadh Nakheel Mall..
  • Opening supporting member of Massimo dutti store in Riyadh U walk Mall.
  • Emerging Employee Award.

Languages

English
Arabic
Hindi
Bengali

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Customer Service Skills Training.
  • inventory management technique.

Timeline

Stock Controller & Customer Service

Massimo Dutti - AFG INTERNATIONAL CO.
02.2025 - Current

Retail Sales Associate

Al Hokair Group
02.2017 - 11.2023

HSC - ARTS

HOMNA govt degree college

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