Logistics planner Naqel Express "Aramco Project"
Dammam, Eastern Province
04.2020 - 08.2023
Planned daily 50 to 80 normal & Emergency trips and follow up entire transport process from collection to delivery of emergency and hot taxi material.
Analyzed potential delivery issues (internal and customer-reported), escalating customer-related emergencies to Aramco superintendents for timely corrective action.
Tracked and traced in-transit loads to stay updated on shipment status.
Maintained professional communications with customers, internal and external stakeholders for smooth flow of delivery.
Minimized delivery delays by quickly and proactively resolving problems
Calculated and communicated accurate ETAs for customers
Planned cost-effective driver routes for maximum financial efficiency.
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