Logistics planner
Naqel Express "Aramco Project"
Dammam, Eastern Province
2020.04 - 2023.08
- Planned daily 50 to 80 normal & Emergency trips and follow up entire transport process from collection to delivery of emergency and hot taxi material.
- Analyzed potential delivery issues (internal and customer-reported), escalating customer-related emergencies to Aramco superintendents for timely corrective action.
- Tracked and traced in-transit loads to stay updated on shipment status.
- Maintained professional communications with customers, internal and external stakeholders for smooth flow of delivery.
- Minimized delivery delays by quickly and proactively resolving problems
- Calculated and communicated accurate ETAs for customers
- Planned cost-effective driver routes for maximum financial efficiency.