Travelling
MUNEER SHAHABAZ
ASSISTANT MANAGER
MAKKAH
Summary
Accomplished ASSISTANT MANAGER skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Results-oriented Assistant Store Manager offering 3 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive to thrive in customer-focused, fast-paced environment.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
ASSISTANT STORE MANAGER
AL TAZAJ
Makkah
09.2019 - 06.2022
- Monitor compliance with safety and hygiene regulations
- Coordinate communicate between front of the house and back of the house staff
- Responsible for ensuring consistent high quality of food preparation and service
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Evaluated suppliers to maintain cost controls and improve operations.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Investigated market to identify seasonal trends and forecast consumer needs.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reviewed sales and gross profit report to assess company efficiency.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
ASSISTANT STORE MANAGER
THE MILESTONES CLUB
INDIA
03.2019 - 08.2019
- Direct sales floor activities ensuring excellence in customer service and resolving store level problems
- Work with corporate management developing local marketing and advertising strategies
- Key contact with suppliers / vendors securing key business agreements
- Hired trained and coached staff to ensure maximum performance within the store
- Compiled financial data to comply with budget
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence
- Walked through store areas to identify and proactively resolve issues negatively impacting operations
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures
CREW TEAM
BUHARI HOTEL
12.2017 - 03.2019
- Greet customer who enters the business and answer phone calls from customers
- Assist with food prep and cooking to fill food orders
- Process of cash, credit card payments using digital systems
Education
DIHM & CS - HOTEL MANGEMENT
V.I.A College
CHENNAI 04.2016 - 06.2018
Hotel Management & catering - technology
V.I.A INSTITUTE oF HOTEL MAGNEMENT & CATERING
CHENNAI 01.2016 - 01.2018
Intermediate -
Sri Chaitanya Junior College
VIJAYAWADA 01.2011 - 01.2013
High School Diploma -
Board of Secondary School (Bhashyam Public School)
VIAJAYAWADA 06.2010 - 07.2011
Skills
Order management
Relationship building and management
Goals and performance
POS systems operations
Human resource policies
Database Management
Interests
Exploring new cultures
Timeline
ASSISTANT STORE MANAGER
AL TAZAJ
09.2019 - 06.2022
ASSISTANT STORE MANAGER
THE MILESTONES CLUB
03.2019 - 08.2019
CREW TEAM
BUHARI HOTEL
12.2017 - 03.2019
DIHM & CS - HOTEL MANGEMENT
V.I.A College
04.2016 - 06.2018
Hotel Management & catering - technology
V.I.A INSTITUTE oF HOTEL MAGNEMENT & CATERING
01.2016 - 01.2018
Intermediate -
Sri Chaitanya Junior College
01.2011 - 01.2013
High School Diploma -
Board of Secondary School (Bhashyam Public School)
06.2010 - 07.2011