Experienced and passionate technology manager with over nine years of experience. Dedicated and able to effectively manage and achieve project goals, with excellent analytical and problem solving skills
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Corporate Applications Manager
Center For National Health Insurance
2023.01 - Current
Contribute to design and implementation of the section’ strategy and roadmap
Prepare Corporate Applications Section annual budget and participate in Department’s budgeting cycle and process
Understand business requirements and facilitate development and implementation of corporate applications to provide IT service support in delivery of business operations
Liaise with application design and business teams and manage the development of corporate applications to ensure alignment with business requirements and design standards
Stimulate subordinates and contribute to the identification of opportunities for continuous improvement of systems and processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement
Manage, guide and assist direct reports
Senior Business Analyst
Center For National Health Insurance
2019.07 - 2023.07
Building Business Analysis unit by establishing workflow and process, in addition to creating required templates
Performed day-to-day job as business analyst by gathering and analyzing business requirements
Senior Quality Assurance Analyst
Tahakom
2018.10 - 2019.07
Responsible of handling testing and UATs of developed products
IT Testing Specialist
AlHabib Medical Group
2015.09 - 2018.10
Diligently and accurately design test plans on software applications based on business requirements and technical specifications
Perform tests on below software and applications:
-ERP (HR, Finance, and SCM modules)
-Hospital Management Information System (VIDA)
-eService channels
Develop and execute test cases
Perform performance, integration, compatibility, and regression testing if applicable.
Record and document actual results and compare to expected results
Document software defects using bug tracking system
Conduct test session with end users
Education
Bachelor of Science - Computer Science
Princess Norah University
Riyadh
2010.09 - 2015.06
Management Essentials
Harvard Business School
2001.04 -
Certification
ISTQB Certified Tester - Foundation Level
Timeline
Corporate Applications Manager
Center For National Health Insurance
2023.01 - Current
ITIL Foundation Certificate in IT Service Management
Manager: Corporate, Contact Center Applications & Databases at Vodacom MozambiqueManager: Corporate, Contact Center Applications & Databases at Vodacom Mozambique