MUNEERAH FAHAD ALSHALHOUB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
5
5
years of professional experience
Work history
Subject matter expert
Tata Consultancy Services
Riyadh, Riyadh Region
03.2023 - Current
- Troubleshoot complex operational issues by diagnosing root causes and devising effective solutions.
- Performance reports
- Weekly Escalation to high management.
- Quality control for team members.
- Weekly, Monthly, and Quarters reports.
- Claim reports.
- Reviewed proposals and submitted reports to procurement heads for selection.
- Monitored supply chain activities to validate the quality of goods procured.
- Evaluated procurement processes and used results to improve workflows and procedures.
Process Associate
Tata Consultancy Services
12.2019 - 03.2023
- Claims against suppliers and third-party carriers.
- Overseeing the ordering and packaging process,
- Overlooking and managing shipment delivery and time schedule.
- Monitoring stock levels in stores and suppliers to avoid supply shortages.
- Helping end-users by creating trouble tickets to solve their issues.
- Troubleshooting processing issues and assessing process orders.
- Notifying High management of any supply Discrepancies.
- Material Disposal.
Manager's Assistant
Badir Program for Technology Incubators and Accelerators
05.2019 - 09.2019
- Entry the applicant's data using excel
- Ensuring the applicants data is completed
- Riyadh, Saudi Arabia
Digital Agent
Contact Centre Company
05.2018 - 08.2018
- Respond to customers' inquiries in a timely manner
- Understand all resources to unable guide and solve customers' problems.
Education
Master's degree - business administration
Saudi Electronics University
2023
Diploma - English language
Al
2016
Bachelor's Degree - business administration
King Saud University (KSU
2012
Skills
- COMPUTER SKILLS:
- Microsoft Word,Excel
- Windows and MAC operations systems
- SAP, eGane, Sugar & CRM Systems
- Process analysis and improvement
- Business development
- Operations management
- Employee management
- Business administration
Accomplishments
- Finding a supportive work environment that makes me practice my creativity, develop my scientific and practical skills, and get work experience
- AREA OF EXPERTISE:
- Communication & Negotiation Skills
- Customer Service Support
- Business Administration
- Purchasing & Procurement
- Problem Solving
- Supply Chain Management
- Social Media Management
- International Procurement Management
Languages
English
Upper intermediate
Arabic
Native
Timeline
Subject matter expert
Tata Consultancy Services
03.2023 - Current
Process Associate
Tata Consultancy Services
12.2019 - 03.2023
Manager's Assistant
Badir Program for Technology Incubators and Accelerators
05.2019 - 09.2019
Digital Agent
Contact Centre Company
05.2018 - 08.2018
Master's degree - business administration
Saudi Electronics University
Diploma - English language
Al
Bachelor's Degree - business administration
King Saud University (KSU
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