MUNIR ALAM
Tabuk
Summary
Accomplished professional with expertise in inventory control, menu planning, and food safety standards. Demonstrates proficiency in banquet and catering operations, beverage service, and staff scheduling and training. Skilled in cost control and waste reduction through effective SOP implementation, shift planning, and workflow management. Strong leadership abilities foster team coordination, communication, and motivation to ensure customer focus and problem resolution. Committed to enhancing guest relations while pursuing opportunities for career advancement within the hospitality industry.
Overview
23
23
years of professional experience
2000
2000
years of post-secondary education
1
1
Certification
Work history
Assistant Restaurant Manager
Tamimi Global
Tabuk
2014.06 - 2026.02
- Lead daily restaurant operations, ensuring smooth, efficient, and high-quality service delivery for 11+ years.
- Implemented cost-control strategies that reduced waste and optimized resource usage.
- Supervised, trained, and motivated staff to maintain excellent customer service and operational standards.
- Handled guest concerns professionally, achieving high customer satisfaction and repeat business.
- Managed inventory, stock levels, and supplier coordination to prevent shortages and maintain product availability.
- Enforced rigorous compliance with food safety, hygiene regulations, and SOP standards.
- Oversaw staff scheduling, shift arrangements, and workload distribution across all service sections.
- Supported operational improvement initiatives and collaborated with management on promotions and event planning.
- Acted as the Restaurant Manager during absences, ensuring full operational continuity.
Front Supervisor
VOSTRO KLUB
Islamabad
2012.06 - 2014.06
- Supervised front-of-house operations to enhance service efficiency and guest satisfaction.
- Resolved customer concerns promptly, contributing to improved client feedback.
- Conducted pre-shift briefings, assigned staff duties, and optimized floor workflow.
- Managed POS operations, billing accuracy, and cash-handling procedures.
- Trained new staff in service standards, guest interaction, and POS system usage.
- Coordinated with kitchen and bar teams to ensure smooth order flow and communication.
- Oversaw table turnover and seating management during peak hours.
- Delegated tasks to staff for efficient workflow management.
Sheesha Bar Supervisor
Rendezvous
Islamabad
2010.06 - 2011.06
Head Waiter
Talking Fish
Islamabad
2008.12 - 2009.11
F&B Supervisor
The Gun Club
Islamabad
2005.07 - 2007.11
Waiter
Marriott Hotel
Karachi
2003.02 - 2005.06
Education
High School Diploma -
Federal Board of Intermediate
Islamabad, PakistanSkills
- Inventory Control
- Menu Planning
- Food Safety Standards
- Banquet & Catering Operations
- Beverage Service
- Staff Scheduling & Training
- Cost Control & Waste Reduction
- SOP Implementation
- Shift Planning & Workflow Management
- Team Coordination
- Communication
- Leadership & Motivation
- Customer Focus
- Problem Resolution
- Guest Relations
Certification
- Highfields Intermediate Food Safety Level 3 Completed on 2019-08-19
- ISO 22000:2018 – Food Safety Management System Awareness Training Completed on 2025-05-08
Appreciation
Certificate of Appreciation From Neom Jul 2022, Certificate of Appreciation From Neom Aug 2023, Employee Of Month From Tamimi Aug 2021
Timeline
Assistant Restaurant Manager
Tamimi Global
2014.06 - 2026.02
Front Supervisor
VOSTRO KLUB
2012.06 - 2014.06
Sheesha Bar Supervisor
Rendezvous
2010.06 - 2011.06
Head Waiter
Talking Fish
2008.12 - 2009.11
F&B Supervisor
The Gun Club
2005.07 - 2007.11
Waiter
Marriott Hotel
2003.02 - 2005.06
High School Diploma -
Federal Board of Intermediate