Munira Alturki
Dammam,Saudi Arabia
Summary
Versatile professional with high credentials in human resources and business. Demonstrates calmness during stressful situation to assist employees. Devoted to increase company performance and hire and maintain stellar employees.
Overview
5
5
years of professional experience
Work history
HR Officer
Target united energy
Khobar, Eastern Province
2019.03 - 2021.03
- Managed performance appraisal systems and policies.
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Improved employee productivity and organisational effectiveness by reviewing processes for optimal HR service delivery.
admin assistant
Almoajil Hospitality
Khobar, Eastern Province
2021.09 - 2022.01
- Typed and proofread documents produced by other staff members.
- Handled scheduling of meetings and calendar management for senior staff.
- Researched, analysed and summarised data for research.
Guest Service Agent
Almoajil Hospitality
Khobar, Eastern Province
2022.06 - Current
- Answered and transferred calls to designated recipients.
- Greeted guests warmly and professionally for positive first impressions.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
- Answered customer enquiries with excellent customer service skills.
- Promoted current services and offers using expert product knowledge.
Skills
- Guest reservations
- Guest experience
- Talent management
- Payroll management
- Pre-employment screening
Languages
English
Intermediate
Arabic
Native
Timeline
Guest Service Agent
Almoajil Hospitality
2022.06 - Current
admin assistant
Almoajil Hospitality
2021.09 - 2022.01
HR Officer
Target united energy
2019.03 - 2021.03