Munira Gamlo
Jeddah
Summary
Experienced hospitality professional with a strong passion and commitment to the industry in the capacity of Assistant Executive Housekeeper. I truly enjoy providing my guests with clean, inviting spaces to relax in, and I have an eye for detail. I am adept at training, motivating staff, managing supplies, and utilizing time-saving means of cleaning to maximize patrons' overall satisfaction. What's more, my excellent communication abilities and team spirit create the right atmosphere in a team. Dedicated to upholding cleanliness and service standards, I am ready for a dynamic team I can add my strength to, and build guest memories.
Overview
13
13
years of professional experience
Work History
Assistant Executive Housekeeper
Al Nawras Jeddah Resort - Family Resort
Jeddah
06.2022 - Current
- Conducted daily walk throughs and inspections of guest rooms and public spaces.
- Maintained records of room status, occupancy rates, and revenue generated from housekeeping services.
- Monitored inventory levels of supplies and placed orders when necessary.
- Conducted regular inspections of guest rooms to ensure cleanliness standards are met.
- Cultivated relationships with vendors to secure better pricing on supplies and equipment.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Housekeeping Manager
Movenpick Al Nawras Jeddah - Family Resort
Jeddah
01.2020 - 06.2022
- Identified opportunities for process improvements in order to increase efficiency and productivity of housekeeping services.
- Assisted in developing marketing strategies aimed at increasing revenue from housekeeping services.
Guest Relations Manager
Movenpick Al Nawras Jeddah - Family Resort
Jeddah
03.2019 - 01.2020
Guest Relations Supervisor
Movenpick Al Nawras Jeddah - Family Resort
Jeddah
06.2012 - 03.2019
Skills
- Budget management
- Room inspection
- Vendor relations
- Inventory management
- Staff training
- Customer service
- Focused and detail-oriented
- Employee Training
- Team leadership
- Conflict resolution
Languages
- Arabic, Native or Bilingual
- English, Professional Working
Awards
- Providing the Guest with their needs during critical situations, Movenpick Al Nawras Resort, 08/01/18
- Contribution to the Rapid response team & Front Office team during high occupancy, Movenpick Al Nawras Resort, 11/01/17
- Performance at the annual staff party, Movenpick Al Nawras Resort, 04/01/15
- Good Prototype for the company's core behavior, Movenpick Al Nawras Resort, 11/01/14
- Employee of the month, Movenpick Al Nawras Resort, 02/01/13
Title
Assistant Executive Housekeeper
Recommendations / References
- Paul Pananicolaou
- Naveed Qureshi
- Mohamed Zeky
- Tamer Abdulaziz
Languages
Arabic
First Language
English
Advanced (C1)
C1
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Executive Housekeeper
Al Nawras Jeddah Resort - Family Resort
06.2022 - Current
Housekeeping Manager
Movenpick Al Nawras Jeddah - Family Resort
01.2020 - 06.2022
Guest Relations Manager
Movenpick Al Nawras Jeddah - Family Resort
03.2019 - 01.2020
Guest Relations Supervisor
Movenpick Al Nawras Jeddah - Family Resort
06.2012 - 03.2019
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