Detail-oriented Team Leader with expertise in returns processing, staff training, and performance improvement. Skilled in coordinating cross-departmental communication and ensuring compliance with company policies and quality standards.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Team Leader
Keeta
Jeddah, Saudi Arabia
09.2025 - Current
Led and motivated returns team to achieve operational goals.
Trained staff on documentation and compliance procedures.
Acted as liaison between operations and management to resolve issues.
Team Leader
Noon
Riyadh
03.2023 - 10.2024
Led daily team meetings to align tasks and priorities effectively.
Assisted in training new team members on operational procedures.
Coordinated workflow among staff to ensure smooth operations.
Education
BBA - English Language, Mathematics
Bangladesh National University
Dhaka , Bangladesh
02.2018 - 06.2021
Diploma of Higher Education - Computer Studies
Bangladesh Computer Council
Bangladesh
Skills
Team leadership
Performance improvement
Inventory management
Communication and negotiation
Staff training
Process compliance
Analytical thinking
Additional Information
Strong commitment to honesty, integrity, and ethical leadership. Focused on building trust, long-term relationships, and professional excellence.
Personal Information
Title: Team Leader | Operations & Logistics Management